Issue printing pdf files on Mac

I am having an issue, work flow:

Using latest version of Chrome on latest version of Mac OS X

On the IRS web site for EIN number a you can print this out (2 pages), which creates a pdf.

I save as pdf

Open Adobe Acrobat 10 or Adobe Reader (just downloaded)

Print spooling stops at 61% complete every time AND my HP LaserJet 1320tn error light comes on.

I have reset the printer as described

I have rebooted the whole system always samer result.

Other pdf documents I have gotten thru email still print.

I have tried every step listed including julie's from Sept 6. Her suggestion of printing as an image works about 50% of the time. I am having this printing issue on two different Macs, 2 different operating systems, 2 different printers and with EVERY SINGLE ADOBE program I have. 

My best success has been using PDF Expert to manipulate and print my pdfs. It prints first time, every time.

This is really poor support from a company that started out on the Mac.

Homer

I've had the same problem with my Mac for some time and am up to date with driver and software. I am able to print the 'same pdf' on the 'same printer' from a Windows PC but could do without the hassle of having to open pdf documents on my Windows PC every time I want to print a pdf.

I have now found a workaround on the net, which I want to share with you guys until Adobe is able to get this issue sorted with an update.

You can print the pdf as an image from both 'Adobe Reader DC' and 'Adobe Acrobat Pro DC' as follows for those who don't already know how to do it ( as I didn't):

File > Print > The Print Panel will opens

At the top of the 'Print Panel' select 'Advanced' button, and 'Advance Panel' opens.

Tick the box 'Print as Image', ( at the top in Acrobat Pro, and near the bottom on Reader) then select OK, followed by Print button.

Hi all,

I am sorry for the inconvenience caused to you.

Could you please try installing the patch from the link given below and see if that helps?

15.023.20056 Optional update — Acrobat and Adobe Reader Release Notes

I had a problem printing PDF files using Apple Macbook pro. Since I purchase my Macbook I have had no success in printing PDF files using Acrobat DC Reader. Apple support and HP support are unable to solve this issue Same file prints correctly if I print from MS computer.  I print large PDF files the have both letter and legal size pages.  I select select choose source by PDF page size. When the pages size changes from letter to legal the top margin is increased after the first page and the bottom of the page portion of the page is not printer and is lost. I have tried printing as image same problem persists.   My solution was to install windows using bootcamp on my macbook pro.  Now I can large PDF files the have both letter and legal size pages by using windows.  I may be wrong but in my opinion Abode has failed totally in trying to resolve this issue. Not sure why but I am not pleased is an understatement.   If I have the option I will never purchase another Abode product.

hi guys,

I have been having similar problems printing a pdf out of Adobe Acrobat CC.

Am using:

Adobe Acrobat CC 2017

Mac OS 10.2.2

Brother Printer Satera MF 8030Cn.

Printer was set up with latest drivers a couple of weeks ago (January 2017) and no issues with other software so far.

After issuing Print command from Adobe  Acrobat operation ground to a halt with 'Sending to Printer' and spinning rainbow Mac ball.

Tried altering colour management settings (to least operations/data demanding) + lowering image/file resolution demands but to no avail.

Tried clearing the print jobs. Nothing.

Tried rebooting the computer. Tried shutting down and restarting the printer to clear its memory. No good.

Finally the only WORKAROUND but NOT SOLUTION was to print my pdf from good old Mac Preview.

Mac Preview managed to get the Satera printer to initiate printing all 150 pages reversed and with some other additional demands paper + colour handling options within 30 seconds.

My printer works.

My Mac Preview works.

Conclusion: this is an Adobe Acrobat CC 2017 printing problem.

I still can not print out of Adobe Acrobat CC 2017.

Will there be a bug fix/patch for us soon?

Hi,

I am sorry for the delay in response.

Could you please try checking update for Reader and see if that works:

Launch Reader>click Help>select Check for Updates.

Have you tried printing from other applications and see if this behavior still continues?