Skip to main content
New Participant
June 12, 2019
Question

Issue with the Compare PDF tool

  • June 12, 2019
  • 5 replies
  • 5714 views

Adobe Acrobat Pro DC Version 2015.006.30497.  I can compare two unrelated docs, different page numbers etc and get a doc that says no differences found.  Scanning for text only.  Is this a known issue I missed?  Thanks!

This topic has been closed for replies.

5 replies

New Participant
February 27, 2023

This was happening to me when I was just trying to compare text of two PDFs. Here's what worked for me:
I exported my original docs into a .txt file. Then I exported those into PDFs and compared. It seemed like an extra step, but it was the only thing I could get to work.  

New Participant
March 27, 2021

I'm having the same issue. I have OCR'd the different documents and ensured they are searchable. However, when I "Compare" it says there are 0 text changes, yet the whole first page is different. Is there a fix? I really don't want to have to do this by hand, considering there are a ton of legal pleadings I need to compare.

Inspiring
March 28, 2021

What happens if you only select that first page?

New Participant
March 29, 2021

It says there are 2 changes, but those are only the headers. It doesn't pick up any of the other changes.

New Participant
February 28, 2020

I have the same issue. I have a set of documents, which I have in PDF and I would like to compare them with a newer version of them. The newer versions have been sent to on paper. We made scans out of those. I have used the tool "enchance scans" and got a searchable version of the new version of the docs. However if I try to do the compare, than the result says "No differences were found between documents" as you can see on the screenshot below. After manually checking the two documents there are several changes which should have been found. Please help me, this is a realy frustrating issue. Thank you in forward!

Bernd Alheit
Braniac
February 28, 2020

What settings does you use at the tool "enchance scans" ?

New Participant
March 2, 2020

Yea, well I was using the wrong ones 😄 I revisited the settings and now it works. Thank you very much!

 

 

 

mikeh72Author
New Participant
June 13, 2019

Um, yeah, sure buddy...... 

Bernd Alheit
Braniac
June 13, 2019

Attention: This is not a email from Adobe.

mikeh72Author
New Participant
June 13, 2019

Yes, you are correct, it made me laugh though....

Braniac
June 13, 2019

Maybe the documents contain no text. A scan might be only pictures of pages (which look like text).

mikeh72Author
New Participant
June 13, 2019

Both docs have recognizable text, checked that.

Meenakshi Negi
Community Manager
Community Manager
June 21, 2019

Hi Mikeh,

Sorry for the delay in response.

We have tried replicating the issue on our end. However, the compare tool works fine.

Would it be possible to share both the document with us? We would like to check it on our end.

You may share a link to file with the help of the steps mentioned here How to share a file using Adobe Document Cloud

Also, share the OS version on the machine.

Please try to update the applicaiton to the latest version.We have recently released an update for Acrobat. Check if that makes any difference.

You may refer to the following help link for more details about the update Release Notes | Adobe Acrobat, Reader

Let us know if you have any questions.

Regards,

Meenakshi