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M
muziknotes
Participant
March 23, 2012
Question

Issues converting pptx to pdf - images disappearing or only showing in pieces

  • March 23, 2012
  • 7 replies
  • 128461 views

Recently I am having issues converting my pptx files to pdf.  I'm on Windows 7, Powerpoint 2007 and have tired both Acrobat 10.1.2 as well as Acrobat 9.5.

When I choose save as PDF from Powerpoint, it publishes BUT, many of the images (created in powerpoint with clip art and shapes) are disappearing from the PDF.  Some of my pptx files have converted without issue (using the combination of pptx & Acrobat 10.1.2)  - however, if I go back in an make even a simple change (even to text) it will NOT convert to PDF accurately - once again images go missing and I get an error message.

I have tried repairing my Acrobat - that didn't change the results. I also tried going to an earlier version of Acrobat reader and that didn't work either.  I even uninstalled and re-installed Acrobat, re-started my computer - etc.

I'm at a bit of a loss - since I've not had issues in the past?  This issue seems recent - within the last couple of months. 

Any ideas where else I might look or what else I might try?

Thank you so very much for your insights!

Loreen

7 replies

A
Anonymous
July 14, 2019

Hi this response is super late but this worked for me,

Maybe you have custom colour settings on?
To turn them off, just go to Edit at the top bar then Preferences > Accessibility > Unselect Use custom colours

Hope this helps!

I
Ian Lohning
Participant
September 8, 2021

Hi,

      This response is even later, but I found that it was a simpler solution (for Powerpoint 2007).  

1/ In Powerpoint select all the images on a slide 

2/ "Group" the images (Home/Arrange/Group)

3/ Ensure that the entire image is still selected and with right mouse click select "cut"

4/ Paste  the image back in "png" format (ie home/Past/Paste Special/Pictur(PNG)

5/ Save As PDF

Good Luck

 

 

M
m4her1
Participating Frequently
October 23, 2017

This option worked for me, in case someone comes across this.

Open the PPT, click on Print and choose the Adobe PDF option for the printer. This will save and create a PDF with the images.

M
muziknotesAuthor
Participant
March 24, 2012

HI Bill,

I'm working with Acrobat - not a 3rd party.  Perhaps I'm missing something but my Word and Powerpoint 2007 do NOT have the option to Print to Adobe PDF printer - it's NOT listed or available (I believe from my research that Microsoft no longer has that availalbe due to issue with Adobe?).  The ONLY way I can find to create a PDF (in Adobe) from Word and Powerpoint 2007 is the Save As function.  The MS Plugin was for the "Save As" function - I already have that in place.

This issue is recent... I've created a complete PDF of the document pictured above a couple of iterations ago.  The only changes I made to the document were some texts changes... I then went to Save As PDF and this time... you see the result... pieces of images missing.  I'm wondering if there is a bug or something is the newest update of Adobe Reader 10.1.2?  Or if there is somewhere else I should be looking to try to resolve the issue.

Thank you so much for your insights!

Loreen

M
mmedlock
Participant
October 22, 2014

This may or may not help, but it solved a similar problem for me.

Select and copy the images on the page. (The images on the slide I was having problems with was in HTML format.)

Using Paste Special, paste the images back on the page as Enhanced Windows Metafiles.

Save.

Convert to PDF.

Note:

I am using Word 2007 and Adobe Acrobat XI Pro, which gives me the full range of options.

I can print to PDF using the print driver, save as PDF, and send file as PDF. There is a Acrobat tab on the ribbon.

    AnandSri
    Community Manager
    AnandSriCommunity Manager
    Community Manager
    May 8, 2025

    Still an accurate fix! Thank you!


    Hi Sara!

     

    I hope you are doing well, and glad to know that the suggestion worked for you. Feel free to reach out if you need any assistance.

    Thanks,

    Anand Sri.

    M
    muziknotesAuthor
    Participant
    March 23, 2012

    HI Bill!

    I haven't tried the MS Plugin to convert - I don't use the Acrobat tools.  The conversion is built right into Powerpoint 2007 - I just Save As - Other format and choose PDF and it automatically converts to PDF.  I've not used PDF Maker or PDF printer and Powerpoint 2007 no longer has the Print to PDF option.


    The error message doesn't always come up on creation but, when I open the document and hover on the page with missing elements... I get the following:

    "an error exists on this page.  Acrobat may not display the page correctly.  Please contact the person who created the PDF document to correct the problem."

    Loreen

    (I will look into the Plugin and see if that changes anything as a workaround)

    B
    Bill12
    Inspiring
    March 24, 2012

    With WORD/PPT 2007, there are basically 4 methods of creating a PDF, assuming you are working with Acrobat and not a 3rd party product. The most fundamental is to print to the Adobe PDF printer. If you have installed Acrobat, that should be a printer on your system. PDF Maker shows up as an Adobe menu on the WORD menu bar. It is also one of the options in the File>Save as PDF (not sure of the correct name, on the worng machine to check). There is another File>Save as that is the MS plugin. It is not real clear which is which. As I mentioned, printing to the Adobe PDF printer is the most fundamental process, but does not include links and such. It used to be that PDF Maker was just a front end for the printer that added PDF Marks to allow links and such. WIth AA9, they changed the processing somewhat.

    M
    muziknotesAuthor
    Participant
    March 23, 2012

    Also Bill - Show Large Images is selected in my Adobe Reader.

    Thank you again for your help!!

    Loreen

    M
    muziknotesAuthor
    Participant
    March 23, 2012

    Hi Bill,

    Sorry I wasn't clear... perhaps I should send photos?  But, I have graphics that partially show -it's not necessarily entire images.

    The first image is my completed PowerPoint slide - all individual shapes and text boxes.  Then - when I convert to PDF and the second image is what I get - some pieces showing - most missing.

    The slides that just have text convert to PDF without issue AND I have successfully exported this to PDF completely in the past.  The onlychange that I've had is an upgrade to a newer version of Adobe.  I've not made any changes to the Powerpoint Program and the only changes I made to this file are a couple of text changes... so, I"m not sure what's causing this.

    Thank you so much for your help!!

    Loreen

    B
    Bill12
    Inspiring
    March 23, 2012

    Out of curiosity, what do you get if you try the MS plugin to convert to PDF, rather than the Acrobat tools? I am not suggesting to change, although it might be a workaround until you find the problem.

    What exactly does the error message say? However are you creating the PDF -- print to the Adobe PDF printer or with PDF maker (or even in Acrobat directly -- that uses PDF Maker)?

    B
    Bill12
    Inspiring
    March 23, 2012

    When you say images are missing, are there places holders there and you just cannot see the image. In that case check to be sure you have "view large images" turned on.

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