Keep getting Full Screen mode prompt every time I open a new PDF file.

[default042q15pajhgf]

Since the Sept 2023 update, every time I open an Acrobat file, it gives me the following prompt, asking if I want to put it in Full Screen mode - which I never want to do. I have to check "Remember my choice for this document" and then "No" every single time. This is really frustrating because I typically have to re-export and save new pdfs multiple times (graphic design related) so remembering my choice for a pdf doesn't really work for me, as I typically have to overwrite the pdf multiple times.

Is there any way to make it so Acrobat stops asking me if I want to go full screen for every document? It's really frustrating. I've tried Preferences, General, Reset All Warnings, same with unchecking the options at the top of Preferences, Full Screen menu. Nothing has worked.

[try67]

Under Preferences - Full Screen, tick off "Alert when document requests full screen".

[default042q15pajhgf]

But if I do that, it just automatically goes full screen for every document then. Which I don't want that either.

[try67 · Accepted solution]

Then you'll have to disable it for each file, under File - Properties - Initial View.

[diana_2595]

This is horrible..... disabling it for each file.

[aptpc]

This is my issue, too. Very frustrating that I can't set Acrobat to not default to full screen mode. Our printer requires single-page PDFs, so I approve each page individually. Having to click "No" and the Remember my choice box for every page is really annoying. If I find a way to avoid it, I'll post here.

[Michael33959837zisv]

exactly, this is so innoing I have a large display and  my mouse travel is way long to close the window, all the pdfs have fullscreen mode on (not my pdfs) - this will probably be reason tu unsubcribe from PRO....

[AnandSri]

Hello @Michael33959837zisv

I hope you are doing well, and we are sorry for the delayed response and the trouble.

Could you please share more details about the issue? Is it happening with all the PDFs, or is it specific to one? Are you on a Mac machine, or Windows, and what is the version? Have you tried the suggestions shared in this thread? 

1. Check Acrobat Preferences
   Open Adobe Reader and go to:
   Preferences (Cmd +k) > Full Screen

   • Uncheck: “Open PDFs in Full Screen Mode” If available
   • Also, uncheck: “Fill screen with one page at a time”
   • Click OK and restart Reader.

2. Disable Document-Level Fullscreen Settings
   Some PDFs are saved with a setting that forces full-screen mode. To prevent this:

   • Go to Menu > Preferences > Documents
   • Check “Restore last view settings when reopening documents.”
   • This helps override document-specific display settings.

3. Check Accessibility Settings

   • Go to Menu > Preferences > Accessibility
   • Enable “Override Document Zoom” and set it to a comfortable level.
   • This may help prevent full-screen triggers from embedded document settings.

You can enable Protected View via Menu > Preferences > Security (Enhanced) to restrict automatic full-screen prompts from unknown sources. It’s a bit more restrictive but adds an extra layer of control.

Let us know if that works for you. If you wish to share your feedback with the product team, you can use the Adobe Wish form.

Thanks,

Anand Sri.