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It is not possible any longer to attach a file via a link in my Outlook 365, either using below symbol or the links.
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Hi there
Hope you are doing well and sorry to hear that.
What happens when you try to attach the file via link using Document cloud? Do you get any error message? If yes, please share the screenshot of the same for a better understanding
Also, try to attach the file to email from within the Adobe Acrobat/Reader DC application and see if that works as described here https://helpx.adobe.com/acrobat/using/send-pdf-by-email.html
Please go through the correct answer marked in the similar discussion https://community.adobe.com/t5/adobe-acrobat-online-discussions/adobe-document-cloud-add-in-for-outl... and see if that works.
Also please go through the help page https://helpx.adobe.com/acrobat/using/adobe-document-cloud-for-outlook.html and see if that helps.
Regards
Amal
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Could it be that I am missing a plug in? Also I note that the Aobe Creative Cloud icon is not coloured, see below
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Sorry, made my reply Correct by misstake.
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Thanks for reply! The transfer just stops or goes halfway and stops.
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Hi there
Have you tried to attach the file to email from within the Adobe Acrobat/Reader DC application and see if that works as described here https://helpx.adobe.com/acrobat/using/send-pdf-by-email.html
Please try to repair the installation of Adobe Acrobat from the help menu (Win) Only and reboot the computer once.
Also, try to create a new test user profile with full admin rights in Win and try using the application there.
Regards
Amal
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Not sure how a test profile will help me. We have other licenses and some have experienced same problems but could solve by logging in and out. I have reinstalled Adobe but have the same problems.
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Hi there
Have you tried to attach the file to the email from within the Adobe Acrobat/Reader DC application and see if that works as described here https://helpx.adobe.com/acrobat/using/send-pdf-by-email.html ?
Regards
Amal
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Hi ,
Thank you for reaching out. Are you still facing the same issue?
Can you please share the below information to debug the issue -
Thanks
Himanshu