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Toshiko315223843jqp
New Participant
August 6, 2023
Question

Loosing signature when save in do one drive

  • August 6, 2023
  • 1 reply
  • 285 views

Document I signed in Acrobat Apps in iPhone and saved to One Drive folder looses the signature.  Sign exists in the document saved in Adobe but in One drive.  How can I prevent loosing the sign?

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    1 reply

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity Manager
    Community Manager
    August 7, 2023

    Hi Toshiko315223843jqp,

     

    Thank you for reaching out.

     

    Please let us know if the issue occurs with the particular document. It is just the signature that disappears.

    How do you save the PDF to OneDrvie after it is signed? Share the steps.

    Also, are you opening the PDF from One Drive in the Acrobat Reader application when the signature does not appear?

    It would be helpful if you could share the screen recording of the workflow.

    Do share the Acrobat Reader and OS version number on your iOS device. 

     

    Thanks,

    Meenakshi

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