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Participant
March 24, 2021
Question

Missing Character on PDF File

  • March 24, 2021
  • 2 replies
  • 1826 views

Hi everyone,

 

Over the past two months whenever I save a word/powerpoint file as a PDF file I loose the letter i.  I also get a message 

Cannot extract the embedded font 'AAAAAH+YanoneKaffeesatz-Regular'. Some characters may not display or print correctly.

This did not happen before, and I have looked back on previous files and they work fine.

 

Any ideas?

Thanx 

 

George

This topic has been closed for replies.

2 replies

Dov Isaacs
Legend
March 24, 2021

How did you create this PDF file? It certainly was not created with any Adobe tools per the Document Properties:

 

 

Expected XMP metadata is missing as well:

 

 

Doing a Preflight inventory of fonts, the ‘i’ character is missing. As such, the PDF, created by who-knows-what, is more bogus than a $3 bill.

Sorry, given the dubious provenance of this PDF file, there isn't really anything that we can do to assist you.

 

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
Participant
March 25, 2021

It was created on word and the example I sent was in Powepoint.  I saved both files as pdf.  I dont understand what you mean bogus?

Participant
March 25, 2021

The internal information (XMP metadata) within the PDF file indicates that it wasn't generated via any Adobe software. Exactly what steps do you do in PowerPoint (or Word) to generate this file?

 


Thanx for your prompt response.  I usually use the save as PDF format when I save from Word or  Powerpoint.  Both a fully registrated programs.

 

 

LinSims
Community Expert
Community Expert
March 24, 2021

Let me move this to the Acrobat forum for you, which is the appropriate forum for your question.

The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs. Product questions should be posted in the associated product community.