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becky5FEA
Known Participant
April 3, 2023
Question

Missing Close File

  • April 3, 2023
  • 2 replies
  • 4268 views

I know a lot of us use shortcuts, but seriously?  You have file save, file save as, but no "CLOSE"?

 

 

2 replies

GerardTromp
GerardTromp
New Participant
September 12, 2023

I second this. 
The new sleek interface should not remove options. To use "new acrobat" I have to use the mouse where a simple few keystrokes would have sufficed. 
Also, many of the more useful features are now hidden or not available at all (extracting pages is more complicated).  

It is fine to change the interface. Not fine to remove useful options. For example, why is it so hard to maintain File Close?
If absolutely necessary embed a bunch of commands as a group of subcommands (adds one keystroke to access it).

    Amal.
    Community Manager
    Amal.Community Manager
    Community Manager
    February 9, 2024

    Hi @GerardTromp


    The new experience is an exciting step forward for Acrobat's future. But if it doesn’t suit your needs, you can still revert to the previous experience.

        Windows: Select the hamburger menu, and then choose Disable new Acrobat.

        macOS: Go to View > Disable new Acrobat.

    For more info: please check the help page https://adobe.ly/42Bi0Wf


    ~Amal



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      Charles361877103au0
      New Participant
      March 19, 2024

      All anybody wants to do is close a file.  Instead we get told that we can't close files because "the new experience is an exciting step forward."   Fortunately, it appears that, despite the best efforts of Acrobat to keep it a secret, Ctl-F4 still works to close a file.  (Until it's disabled in another exciting step forward. ) And I'm sure the next new experience will be that we can't open a file.

        ls_rbls
        ls_rbls
        Adobe Expert
        April 4, 2023

        Hi @becky5FEA ,

         

        Would you mind sharing a screenshot of what you are referring to?

         

        I will assume that when you say "shortcuts" you are actually talking about the menu options that are listed in the File Menu.

         

        In which case, it would be helpful if you are able to confirm if this issue is happening only with certain types PDF documents and not with any (and all PDF documents) that you open in Adobe Acrobat.

         

        The "Close File" menu item is listed in the File Menu.

         

        That said, it is worth noting that multiple PDF documents are usually opened and viewed in Adobe Acrobat's Worksapce in "Tabbed View" by default.

         

        See more here: 

         

         

        So, selecting "Close File" from the File Menu will close the tab where the active PDF file is currently viewed. And using the keyboard shortcut combination of "CTRL" + W also closes PDF files individually.

         

        While selecting "Exit Application" from the File Menu (or using the CTRL + Q keyboard shortcut) will terminate the Adobe Acrobat session completely (regardless of multiple tabbed views).

         

        Please confirm if you are not able to see the "Close File" option listed in the File Menu.

         

         

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        becky5FEAAuthor
        Known Participant
        April 4, 2023

        Close file is not an option in my menu.  In face, it took me a while to realize that the three horizontal lines in the upper left corner was the File Menu.  

          Bernd Alheit
          Bernd Alheit
          Adobe Expert
          April 4, 2023

          You can disable new Acrobat. 

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