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Jabz GTC
Jabz GTC
Known Participant
July 14, 2020
Answered

Missing Pdf Signature in print (Solved)

  • July 14, 2020
  • 8 replies
  • 122196 views

After Signing the digital signature in the PDF in one drive, the signature is missing in print out. Unable to find any solution after having days for search and test. Any help is greatly appreciated.

Thanks in advance.

    Correct answer Student33206221ssav

    My prob solved by removing tick mark in save ink toner

    8 replies

    S
    Student33206221ssavCorrect answer
    New Participant
    October 27, 2023

    My prob solved by removing tick mark in save ink toner

    P
    PDF user user
    New Participant
    April 15, 2023

    Try open the pdf file with google chrome and download it as a pdf. Then open the downloaded pdf with google chrome and print it via google chrome. Only this works for me.

    J
    Jesus=King_of_kings
    New Participant
    May 5, 2022

    Just Uncheck i.e romove the tick mark in The "Save ink/toner" Checkbox in the Print window.

    J
    Jesus=King_of_kings
    New Participant
    May 5, 2022

    Just uncheck the save "ink/toner" checkbox

    J
    Jesus=King_of_kings
    New Participant
    January 25, 2022

    Just uncheck the save ink/toner checkbox

      A
      Abhishek23369468cjis
      New Participant
      February 28, 2022

      This worked for me. Thanks

        J
        Jesus=King_of_kings
        New Participant
        May 5, 2022

        Great

        T
        Test Screen Name
        Brainiac
        July 15, 2020

        This sounds a very good thing. If it is a change in Acrobat I approve very much. Under no circumstances should ANYONE ever be looking at a printed page to verify a digital signature, because that destroys the whole basis of digital signatures.

        T
        Test Screen Name
        Brainiac
        July 15, 2020

        Ok, not a change since you are frozen on ancient software. Why is that?

        Jabz GTC
        Jabz GTCAuthor
        Known Participant
        July 15, 2020

        Our employees are comfortable with this version.

        try67
        try67
        Community Expert
        July 15, 2020

        Maybe the signature field is set not to be printed. That would make sense as a printed copy of a digital signature is worthless, really, as it can't be verified or validated. It's no different from an image of a hand-written signature (which might be fine in your case, but it's important to understand that it's not a real digital signature any longer).

        Jabz GTC
        Jabz GTCAuthor
        Known Participant
        July 15, 2020

        In our case, not all the pdf are having this same issue. Some files it is visible and some are not.

        try67
        try67
        Community Expert
        July 15, 2020

        If you have access to an unsigned copy of the file go to Tools - Forms - Edit, and then right-click the Signature field and select Properties, and check the value of this setting:

         

          Amal.
          Community Manager
          Amal.Community Manager
          Community Manager
          July 14, 2020

          Hi there

           

          We are sorry for the trouble. As described the digital signature is missing in the print.

           

          We need some more information for a better understanding:

           

          • What is the version of the Adobe Acrobat/Reader you are using? To check the version go to Help > About Adobe Acrobat/Reader
            Make sure you have the latest version installed. Go to Help > Check for Updates.
          • Are you on a Mac or Windows machine and what is the version of the OS?

           

          Please try the following steps and see if that works for you. Open the document in Adobe Acrobat/Reader > Go to Print > Under 'Comments and forms' select 'Documents and Markups' as shown in the screenshot below:

           

           

           

           

           

           

           

           

           

           

           

           

           

           

           

           

           

           

           

           

           

           

           

           

           

           

           

           

           

           

           

           

           

           

           

          You may also try to print as image. Go to Print > Advanced > Print As Image and see if that helps.

           

          Let us now how it goes

           

          Regards

          Amal

            Jabz GTC
            Jabz GTCAuthor
            Known Participant
            July 15, 2020

            Thanks for the replay.

            I saw this on some pages and tried already. No luck, still the signature is no coming.

            I am using Acrobat XI version.

            Here I will explain our process. We prepare the invoices and another doc, then share it with GM through one drive. He will sign the doc and then send it to us via one drive again. After downloading the file while we try to print the signed document is not printed. But visible in the system pdf file. After a lot of search and trial, I couldn't find the solution.

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