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Question

Missing text when converting to PDF from Word

Forum|Forum|4 years ago
November 4, 2021
15 replies
70896 views

When I convert a Microsoft Word document to a PDF (using both Create PDF in the Acrobat tab and File > Save as Adobe PDF) I am missing some of the text in the PDF, such as a paragraph or some of the list items. I've tried deleting the content in Word and pasting it back unformatted, entering a blank line before the missing paragraph, and converting the list into normal style and then applying the list paragraph style. Sometime soem of the content would appear in the PDF and sometimes it would cause neighbouring content to not appear in the PDF. Has anyone encountered this before? Does anyone have any suggestions?

Janette

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Pamela22533676qyqc

Participant

I am having this same issue when I convert from Word to Adobe. Official government documents cannot be missing information, so I hope Adobe issue gets fixed soon!!

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Karen2244545949sz

Participant

I have just had the same problem. It did work when using the Save As function within Word but not using the Acrobat tab or the pint to file using Adobe PDF as the printer. With mine I was missing text after 2 pictures. I tried copying and pasting as a picture, inserting the pictures as png then jpg, the same text was missing when converting to PDF. The last thing that I tried was I changed the text wrapping from 'In Line with Text' to 'Top and Bottom' and then it worked. Luckily this was only a 20 page document but unfortunately I have a 400 page document with around 80 figures or so to convert in the next week or so. It is going to be very, very painful having to go back through the document and change the text wrapping of them all.

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L2308503580vr

Participant

Thank you for this. The solution of changing from inline to top and bottom worked for me. Even though I like that less I much rather have the end-result look as I needed. I was getting pretty annoyed. If I used Adobe (whether from within Word or Acrobat) to transform the word document to a PDF I had whole chunks of text missing. From within Word I could go to Save As > PDF and bypass Adobe altogether. But, for some reason the images were pixelated/blurry this way. I went through the Options under Save As > PDF and adjusted anything related to images to try to get a clear picture, but no luck. I felt like I was stuck with having missing text but crisp images or no-missing text and blurry images. Sigh. I was banging my head since both were necessary for my project. Thanks again.

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lisa mariee52797052

Participant

Have just started experiencing the the same problem about two weeks ago (at least that's when I noticed it). Hate to think I sent something to a client w/ missing headings and/or text. As you pointed out, the suggestion about just doing file print to Adobe pdf doesn't help with a TOC and lists of tables and figures. Made sure my Acrobat is up to date (it is/was) and "create Adobe pdf" still doesn't work from a Word document. Ugh!

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Janette5FF0Author

Participating Frequently

I started checking meticulously each document that I'm converting into a PDF. Of course by doing so I realized that it is happening even with less complex and shorter documents. Found a few things that sometimes work. If there is an image around the text that disappears on conversion to a PDF, try changing the wrapping option from In Line with Text or don't use a soft return. I've had to insert a hard return (and reduce the size of it) in order to make the text appear in the PDF. Perhaps if more people report this issue, then Adobe will be able to advise on what to do or why this is happening.

oylaura

Inspiring

Thanks for this! Very helpful - I wonder what happened to cause it as it hasn't been happening until recently.

You made my day!

Abambo

Community Expert

I've seen this before. There was a whole paragraph missing. Deleting the paragraph marker or adding a second paragraph marker helped, but obviously destroyed the layout. Save as PDF (Word version of PDF creator) worked and as the document was simple straight 2 pages only, this was fine for my contact.

ABAMBO | Hard- and Software Engineer | Photographer

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Janette5FF0Author

Participating Frequently

I've seen it with both PDF Creator and Save as PDF. I had content in 3-column layout with an image in the left column. The first line of the content in the centre column would not appear. Changing the wrapping option of the image worked. It really is trial and error and then hoping that the content will appear upon conversion to a PDF.

Abambo

Community Expert

I've seen it with both PDF Creator and Save as PDF.

By @Janette5FF0

That looks horribly like a Microsoft Word bug. As Save as PDF uses Microsoft implemented functionality and Save as Adobe PDF and Acrobat⇾Create PDF are using Adobe's implementation, it may well be that the data transferred to both functions are already bad.

ABAMBO | Hard- and Software Engineer | Photographer

radzmar

Community Expert

Try to print the Word file with the Adobe PDF printer instead.

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Janette5FF0Author

Participating Frequently

Thank you for your suggestion. It created a PDF with all the text content visible, but no tags. Now I need to tag the whole document, but at least it gives me a possibility of creating an accessible PDF version of my document.

I wonder why that worked and the other two ways. Strange.

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lisa mariee52797052

Participant

I was able to get the tags (links) for the TOC by going to File Save as Adobe PDF.

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