Skip to main content
Participant
March 20, 2017
Question

My pdf file has deleted letters in the 'Preview' box of my Yahoo emails but appears as it should when it is downloaded. Not sure why it is happening and how to fix it? Many Thanks

  • March 20, 2017
  • 1 reply
  • 5284 views

The pdf document does not appear as it should in the "preview" section when i send it via email on Yahoo Mail. There are typos all over the place but when i open the document or download it from my email it appears fine, without any typos. A recipient of this email has also been in touch to let me know that it is appearing that way for her as well. I edited the word doc and converted it to a pdf on a Microsoft laptop and then saved it on to my Mac and I have been sending this document on email via my Mac - could this be part of the problem?

This topic has been closed for replies.

1 reply

try67
Community Expert
Community Expert
March 20, 2017

Sounds like a bug with whatever PDF rendering system Yahoo is using to display the file in your browser.

Participant
March 20, 2017

Thanks for replying! That's what i thought. I've been in touch with Yahoo and they claim they cannot replicate the issue so it must be an issues with Adobe and that i should get in touch with them but i'm just not sure if theres anything they can do?

try67
Community Expert
Community Expert
March 20, 2017

How did you convert the Word file to a PDF, exactly?