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dmlpa49580763
Participant
May 31, 2018
Question

Names in Dynamic stamps change from one user to another

  • May 31, 2018
  • 1 reply
  • 2338 views

I have 3 users in one company that all have Acrobat Standard DC.  When one edits the Identity to match their name for the Dynamic stamps, it changes it for the other users.  How can I get each of them to be able to use the stamps with only their respective names?

Thank you

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1 reply

Karl Heinz Kremer
Community Expert
Karl Heinz KremerCommunity Expert
Community Expert
May 31, 2018

Are they all using the same computer? How do you change the name on the dynamic stamp? In general, every user should have their own version of the stamp, so that changes to one copy will not affect any other user account. You can install stamps either in a system wide folder, or a user specific folder.

D
dmlpa49580763Author
Participant
May 31, 2018

They all use separate PCs.  I go to Edit>Preferences>Identity and change the name there.  But as soon as I do it for one the others see that user's name in their stamps.

Karl Heinz Kremer
Community Expert
Karl Heinz KremerCommunity Expert
Community Expert
June 1, 2018

Are you using the same account for all three users? Are your computers using a network drive as the user's home folder? In that case, this is not surprising. If you are using different accounts, then something weird is going on, and you would need to talk to your IT department about how the system is set up and why the information is "spilling" from one computer over to the others.

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