Skip to main content
G
GazzaP
Participating Frequently
March 31, 2022
Question

Not all users see checked comment checkboxes

  • March 31, 2022
  • 2 replies
  • 3996 views

Our team of authors use the comments checkboxes in Acrobat Pro DC to mark a comment as completed. This has been a mainstay of our review procedure for a while now but all of a sudden we can't use the feature any more.

 

I can see the checked checkboxes that I make myself, but when I look at another person's work, all of the checkboxes are blank, no matter that they checked them themselves. This means that we are suddenly actioning comments twice or more, and being confused as to what has and has not been done.

 

One user cannot even see empty comment checkboxes in other authors' pdf outputs, even though the 'Show checkbox in comment note' option is switched on.

 

How can we fix this please, it is an integral part of our review process and I don't want to have to rework our process if at all possible.

    2 replies

    D
    David27495045b7xq
    Participating Frequently
    April 5, 2024

    I have JUST discovered this issue and was hoping for a fix. Does anybody have one? 
    (Adobe Acrobat Pro Version 2023.003.20269)

    Basically, if I use the "checkbox" feature in comments, nobody else can see my checkboxes and vice versa. This is a huge pain - we use checkboxes to mark off when we have made edits, and filter by check boxes to keep our edit list clean.

    I realize in current versions we're supposed to use "set status" for this purpose - but that menu is three deep:
       ... > Set Status > Completed

    Which is not really practical for hundreds of edits. I am looking for a quick one-key or one-click solution to mark off edits I have made. Does anybody have one? 

      D
      Diana_Plattner4058
      New Participant
      June 28, 2025

      While I do like it that I can have my own private checkboxes that are distinct from the public "status complete" mark, it is annoying having to click through multiple levels for every single comment. I've been trying to get in the habit of clicking the three dots and then rapidly keying "e m" ("Set status," "complete") with my other hand, but it's awkward and counterintuitive.l A simple fix would be to keep the blue "personal" checkbox where it is and replace the green "status complete" indicator, at lower left, with a green checkbox. The less frequently used items in the "Set status" menu could stay where they are.

      Geоrge
      Geоrge
      Brainiac
      March 31, 2022

      Are the all of your men use it Adobe Reader? 

      non-Adobe readers is an evil.

      Remember, never say you can't do something in InDesign, it's always just a question of finding the right workaround to get the job done. © David Blatner
      G
      GazzaPAuthor
      Participating Frequently
      March 31, 2022

      The whole team uses Adobe Pro DC.

      G
      GazzaPAuthor
      Participating Frequently
      March 31, 2022

      What do I think about. This is a file on HDD, only one man can work with that file at one moment of a time. Are you try to work together? This is wrong workflow. 

       

      https://www.adobe.com/acrobat/hub/how-to/how-to-collaborate-on-pdf - did you try this two methods?

       


      We don't have any problem with comments, it's the checkboxes that go with the comments that we have the problem with. Can you see checked and unchecked checkboxes for Gazza and Marky in my original output?

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices