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Object tools are all greyed out

New Here ,
Oct 03, 2019 Oct 03, 2019

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Hi I hae Adobe Acrobat Pro DC, and I am trying to edit things such as bring object to back or front, but the OBJECTS menu on the right side are all greyed out.  I thought I have encountered this a while ago and I remember going to the preferences menu to check or uncheck something.  But I cant seem to remember how I did this before.  Any help is greatly appreciated. Its driving me nuts. 

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Community Beginner ,
Mar 02, 2021 Mar 02, 2021

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Hello,

 

Thank you all for your answers. It took some time (and some more to get back at this thread), but I’ve also found a solution: the ‘Find element’ command. With the option “Find Unmarked Content” or the default option “Find Artifacts” (it depends on the situation which one works best). After finding the intended element, choose ‘Tag element’ and Acrobat will create a new tag.

 

The ‘Find element’ command can be called both in the Content or Codes panel, but the last one is the best choice because that way the new tag will be approximately at the right place in the tags list. Doing it from the Content panel will add the new tag at the very end of the list.

 

Still annoying is that Acrobat will wander through all artifacts of untagged content on the page, also the ones that really need to be artifacts. There should be an easier way to achieve the goal: ‘removal’ of the artifact status should have the extra effect of adding a tag for the element.

 

Note that I tried ‘Remove Artifact’ because this was the only option to ‘undo artifacts’ which is easy to find. It does not mean that the object itself is removed. The name of this command is a little confusing. The basic meaning is that the artifact status of the object is removed. The element itself in the content panel is not touched.

 

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Community Expert ,
Mar 02, 2021 Mar 02, 2021

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Do you mean the Tags panel, instead of the Codes panel?

 

Bevi Chagnon | PubCom | Designer & Technologist for Accessible Documents
| Books & Classes | Accessible InDesign | Accessible PDFs | Accessible MS Office |

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Community Beginner ,
Mar 02, 2021 Mar 02, 2021

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Yes, sorry, the Dutch version of Acrobat uses the name “Codes” for the Tags panel. I switched to English to see the terms to use in this conversation but forgot to check this one.

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Community Beginner ,
Mar 02, 2021 Mar 02, 2021

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See Create a tag from an artifact for another thread about this problem.

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Community Expert ,
Mar 02, 2021 Mar 02, 2021

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The whole process of creating artifacts or de-artifacting elements has gone wonky in the past couple of releases of Acrobat DC Pro.

 

Tools that used to work, now don't. Or work sometimes. Especially true when working in the Order panel and with the Touch Up Order tools.

 

Here's what is working for our shop at this time (Early 2021, Acrobat version 2021).

 

To Artifact an element:

  1. From the Tags panel, select the tag to be artifacted. It will be highlighted in magenta in the page content.
  2. Expand the tag and expose the yellow bankers box (the content container).
  3. Right-click on the yellow bankers box (not the tag itself) and select Change  Tag to Artifact.
  4. The tag will now appear empty (no expansion arrow on the left, and no yellow bankers box nested inside).
  5. Delete the empty tag.

 

To un-Artifact an element:

  1. From the Content panel, select the element to be re-tagged (un-artifacted).
  2. Right-click on the yellow bankers box (content container) and select Remove Artifact.
  3. It will now appear tagged in the Tags panel, usually as <P>.
  4. Edit the tag as needed, <H1>, <Caption>, etc.

 

Of course, the best solution is always to make a good, accessible source document where you control what is artifacted and what is tagged.

 

For those who are new here, anything in a Word header or footer will automatically be artifacted in the PDF. And anything in InDesign's Master Pages will automatically be artifacted, too. 

 

Bevi Chagnon | PubCom | Designer & Technologist for Accessible Documents
| Books & Classes | Accessible InDesign | Accessible PDFs | Accessible MS Office |

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New Here ,
Sep 08, 2020 Sep 08, 2020

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I have a pdf of a textbook that I have highlighted and commented on. However, when I go to save the pdf, it gives me this error message:

The document could not be saved. There was a problem reading this document (110).

I don't know how to fix it, and I cannot save the textbook pdf without solving this error. Please help

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Adobe Employee ,
Sep 08, 2020 Sep 08, 2020

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Hi Edyn,

 

Sorry to hear about your experience.

This error, generally appears when document has been corrupted or The ‘The Document Could Not Be Saved (110)’ error occurs on Acrobat Reader when the user tries to save a particular file conventionally or via the Save as a feature. 

 

This issue occurs with files obtained externally. In this case, the issue can be resolved easily by recreating the file to avoid the irrelevant data. There are a few ways to try-

 

1- If this document was downloaded from web or email. Then get it downloaded again and save a new copy

2- Open Acrobat>File>Print>print to "Adobe PDF">Save as new file [Only Acrobat]

3- For Acrobat Reader users: 

  • Open the Acrobat Reader application, then open the file that you’re encountering the issue with.
  • Once the file is open in Acrobat Reader, use the ribbon bar at the top to select File > Print from the newly appeared context menu.
  • After you manage to get inside the Print menu, use the drop-down menu associated with Printer and set it to Microsoft Print to PDF.
  • Next, ensure that the toggle under Pages to Print is set to All> Print
  • When prompted by the Save Print Output As window, select an appropriate location and ensure that the Save as type is set to PDF document.
  • Click Save to complete the operation.

 

Hope this helps.

 

Thanks,

Akanchha 

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New Here ,
Feb 20, 2021 Feb 20, 2021

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I tried printing to pdf (microsoft to pdf), but it claims it cannot be printed. I have repaired the installation, I have updated, and also disabled the advanced security. Still I cannot save it. I would appreciate the help. Every pdf that I know.. locks this way after using it like a book and highligting on it. 

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New Here ,
May 06, 2022 May 06, 2022

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  •  

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New Here ,
Oct 06, 2021 Oct 06, 2021

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So if this needs to be permantly resolved for all the documents coming from a specific source, what needs to be done?

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New Here ,
Nov 02, 2020 Nov 02, 2020

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I have always printed my documents after viewing, so imagine my dismay at seeing my document, once downloaded, only Flashed by my eyes w/o sn option to save, print, view this important receipt of payment for my hard-copy records. Why is this and is the only way to circumvent the problem, going to my files, taking the filename, then finding another Reader??? I deserve better, it is a trap!

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Explorer ,
Jun 30, 2021 Jun 30, 2021

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Hi,

There is a major issue found in Acrobat Professional Xi, DC and Reader Xi and DC. When i opened the PDF it showed only 1 comment. But the PDF has 700 + marked comments . When i page down each page one by one then only the rest are viewed. Please advise what is the problem why all the comments are not viewed immediately at the time of opening pdf.

Comments issue.png

 

Thanks,

Santhosh

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Explorer ,
Jun 30, 2021 Jun 30, 2021

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Please find the file for your testing.

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New Here ,
Jul 02, 2021 Jul 02, 2021

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I have the same problem, I can see comments only when a scroll throu the pages

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Community Expert ,
Jul 02, 2021 Jul 02, 2021

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How were the comments added?

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Community Expert ,
Jul 02, 2021 Jul 02, 2021

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Perhaps there are filters applied to the viewable comments that are only showing. Can you check to see that the filters are all cleared away, permitting all comments to show?

commentfilters.png

My best,

Dave

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Community Expert ,
Jul 02, 2021 Jul 02, 2021

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Here's what I did to change the behavior, hopefully for the better:

I went into the Comments filter, and enabled Hide All Comments, and Apply.  As expected, I then saw no comments at all listed.  I then revisited the filters, and turned OFF the Hide All Comments, and ended up with the following result after applying:

comments_unhide.png

See if that is the desired result.  It's a little strange, but if the desired outcome takes 3 or 4 clicks, it should suffice, hopefully.

My best,

Dave

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New Here ,
Jul 05, 2021 Jul 05, 2021

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Thank Dave for your answer, unfortunately it didnt work. I tried to disable/enable all comments, single authors, single types but when I open the pdf I always see only 36 comments out of over 400...

I can see all the comments corretly only when I scroll down page by page, they magically appear. I attach here the pdf in case  it could help.

Result is that I cant trust Acrobat anymore...

 

Best,

Martina

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Explorer ,
Jul 05, 2021 Jul 05, 2021

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Hi,

 

I tried the same, but i got only 5 comments as viewable.

 

This PDF contains 700 + Comments on it. What is the final solution for this and how to avoid this problem in future. Please advise.

 

Thanks,

Santhosh

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New Here ,
Nov 12, 2021 Nov 12, 2021

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Mohamed moha

 

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New Here ,
Nov 16, 2018 Nov 16, 2018

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We are supporting an end user who is having problems with a specific font.

She's trying to change the font on a text.

She opens Tools/Content/Edit Document Text, selects the text, Right clicks and selects Properties, and no matter what font is selected, it provides the same result.

That result is  "The change to a different font was not done because the chosen font and the font encodings in the document differ and could not be resolved."

Again, this happens no matter which font is selected.

Someone posted something about doing it as "Edit Object" so we tried that... Tools/Content/Edit Object, and right click the object, select properties, and then on the text tab, and the option to select another font is greyed out.

The general consensus is that it says under Permissions, "No System Font is Available."

Thanks in advance for any assistance on this issue.

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LEGEND ,
Nov 16, 2018 Nov 16, 2018

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Does this happen on all PDFs, including those from completely different places (try with one from the internet)? If it's just one, probably need to retype the text.

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New Here ,
Mar 12, 2019 Mar 12, 2019

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How would one use the Adobe SDK to create an actual tag from an item in the Contents pane?

Sometimes a document contains items which are "artifacted" , but should actually be in the Tag tree.

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Community Expert ,
Mar 15, 2019 Mar 15, 2019

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Hi,

I think we need more details and screenshots to fully understand your request

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New Here ,
Mar 15, 2019 Mar 15, 2019

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When Adobe adds tags to a document, if the Content panel is selected there will be items that are marked as artifacts.

In some cases, items marked as artifacts should really not be artifacts, but should instead be located in the Tags panel as an item in the Tags tree so that a reader like JAWS can read the text.

The question is: how would you move an item from the Content panel to the Tags panel.

The document would need to be updated to reflect this change.

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