Skip to main content
M
m1wasnottested
Inspiring
August 28, 2023
Question

page number sidebar truncate in new PDF viewer

  • August 28, 2023
  • 3 replies
  • 945 views

At some point this summer PDF reader was changed so that a bunch of info that was in the bottom, is now on the right side. One of those things is the page number.

 

If you have a large document ( i dont know how large it starts to happen, but this user has a many thousands page document), the number is truncated. So instead of 1233 it displays 23/1300 or something like that.

 

If you put the mouse cursor on the current page number and select the field, you can copy and paste that out of the application and see the real page number. Obviously this is really confusing to users, who try and print page 33, becuase that is waht reader truncates the page number to, and then they get the wrong page and has no idea what they did wrong.

 

Is the page display configurable at all? Can i move it back to the bottom? Can i change the width of the sidebar? Basically how do i work around this challenge? Did adobe really not usability test something as key as the PAGE number displaying??? before they changed to this new UI?

This topic has been closed for replies.

3 replies

Amal.
Community Manager
Amal.Community Manager
Community Manager
September 7, 2023

Hi @m1wasnottested ,

 

Hope you are doing well.


We acknowledge that the new Acrobat represents a notable change; however, we hope that as you get familiar with the new interface, you can be more productive and get more out of Acrobat.


We are actively working on all the currently unavailable features, such as customizing the width of the sidebar, page display configuration, and user interface. And we will address them with the highest priority.


As you get more comfortable with the new interface, please contact us with specific questions on tools, features, or functionalities. We’re happy to provide helpful resources and answers to your questions.


If your critical workflows are impacted, you can switch to the old UI from the “Menu” on the top left corner of Windows and View Menu on MacOS. We will follow up with a detailed community-featured post, guiding you to familiarise yourself with the new interface and regular updates on upcoming changes.

 

Regards

Amal

JR Boulay
Community Expert
JR BoulayCommunity Expert
Community Expert
August 30, 2023

 

In Acrobat related forums the most popular answer right now is to go back to the old interface:

https://community.adobe.com/t5/acrobat-discussions/i-want-to-revert-to-a-previous-version-of-acrobat-pro-how/td-p/13882782

Acrobate du PDF, InDesigner et Photoshopographe
    M
    m1wasnottestedAuthor
    Inspiring
    August 30, 2023

    Thanks man, that did it!

      Amal.
      Community Manager
      Amal.Community Manager
      Community Manager
      August 29, 2023

      Hi @m1wasnottested ,

       

      Thank you for reaching out and sharing your feedback about the new Acrobat experience. I understand that you're not finding it as intuitive as the previous version, and I want to assure you that we're taking your feedback seriously.

       

      We're always working to improve our products, and your feedback is an important part of that process. I will be forwarding your comments to the design team, and they'll be taking them into account as they continue to develop the new Acrobat experience.

       

      In the meantime, I'd like to offer you some help getting the most out of the new interface. Here are a few things to keep in mind:

      • The new interface is designed to be clutter-free, so you can quickly focus on your document.
      • The menu bar, toolbar, and panels have been streamlined, and the tools are organized more logically.
      • You can customize the interface to your preferences.

       

      For more information, please check out the help page https://helpx.adobe.com/acrobat/using/new-acrobat-experience.html

      I hope this helps! If you have any further questions, please don't hesitate to contact us.

       

      Regards,
      Amal

      M
      m1wasnottestedAuthor
      Inspiring
      August 29, 2023

      I dont really care one way or another, but how do i get the page number not to truncate?

       

      It seems like 4 numbers is fine (thousands) but when you move up to 10,000+ pages it seems to truncate it.

       

       

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices