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Alex28673469bgiz
New Participant
March 2, 2023
Question

Password protected PDF being AODA compliant

  • March 2, 2023
  • 1 reply
  • 1351 views

Hi,

 

Looking to see if anyone has run into this issue. I'm creating a password protected PDF but when trying to make the page AODA compliant, the password question isn't being read by the AODA tool.

Has anyone else had this issue and if so, how did you resolve it? 

This topic has been closed for replies.

1 reply

Kevin Stohlmeyer
Kevin Stohlmeyer
Community Expert
March 2, 2023

Hi @Alex28673469bgiz do you mean ADA/WCAG compliant?

This documents may help explain using password protection with ADA/WCAG requirements:

https://www.adobe.com/accessibility/pdf/pdf-accessibility-overview.html

Where is the password question being generated from? Do you mean the prompt from Acrobat or?

What permissions are you setting with the password? If you have the PDF locked from viewing without a password, I don't believe that is WCAG compliant:

https://www.w3.org/TR/WCAG20-TECHS/pdf

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Alex28673469bgizAuthor
New Participant
March 2, 2023

Hi Kevin, 

Thanks so much for the quick reply. I'm not sure exactly what or how our developers are coding this but they're telling me this is a limitation within Adobe which doesn't make sense to me. 

We are creating pdf documents for clients but for security reasons, the pdf must have a password entered before the client is accessing it. Our developers are saying the screen reader doesn't read out to the user that the "Enter password" prompt is displayed and therefore the visually impared user doesn't know where or how to enter the password and then they are stuck. I'm going to assume this is an issue in our developers code. 

I'll pass on the information that you've provided. Thank you!

Kevin Stohlmeyer
Kevin Stohlmeyer
Community Expert
March 2, 2023

Hi @Alex28673469bgiz I would show them the section "Prevent Security Settings from Interfering with Screen Readers" in the link provided.

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