Skip to main content
O
Osman Bedir
Participating Frequently
May 9, 2024
Question

PDF/A Saving problem

  • May 9, 2024
  • 1 reply
  • 755 views

I want to save the document I scanned as PDF/A in Acrobat Pro. I keep getting the message "The selected profile does not exist. Please use the Settings...button in order to select an other profile". As a result, I cannot save the document. Can you help me please?

 

[moderator corrected an HTML formatting error]

    1 reply

    O
    Osman BedirAuthor
    Participating Frequently
    May 9, 2024

    I want to save my documents as PDF/A-3b. Unfortunately, it says this profile is not installed. The installed profile is PDF/A-2b only. I uninstalled Acrobat Pro and reinstalled it. But not all PDF/A profiles are loaded. Please help with this. Thank you.

     

    [moderator corrected an HTML formatting error]

    Abambo
    Abambo
    Community Expert
    May 9, 2024

    It does work for me. Check the preflight option.

    ABAMBO | Hard- and Software Engineer | Photographer
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices