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G
Ganesh_In
Inspiring
July 12, 2022
Question

PDF Compare Issue in Acrobat DC

  • July 12, 2022
  • 1 reply
  • 12665 views

Hi 

I have 2 pdf "New_FPP_Pg4" and Old_Source_pg4. I want to do Text compare. But Acrobat DC compare report shows error in untouched area. Mainly it shows error in Ligatures, hyphen and Mdash. I attached page 4 DC compare report,  FPP and old Source  Pg 4 PDF for your reference.

 

Please let us know why Acrobat DC show error in untouched pages

 

Thanks

Ganesh.R

    This topic has been closed for replies.

    1 reply

    Amal.
    Community Manager
    Amal.Community Manager
    Community Manager
    July 12, 2022

    Hi there

     

    Hope you are doing well and sorry to hear that.

     

    I have tried to compare the two pages that you have provided and its working fine on my end.


    Would you mind sharing the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 22.1.20142 installed. Go to Help > Check for updates and reboot the computer once.

    Also try to repair the installation from the help menu (Win Only) and see if that works.

     

    What is the workflow/steps you are doing to compare the files? A small video recording of the same will be very helpful.

     

    We are here for help, just need more information.

     

    Regards

    Amal

     

    G
    Ganesh_InAuthor
    Inspiring
    July 13, 2022

    Hi Amal

     

    Thanks for your reply.

     

    I also got the compare output but it shows error were there is no any changes. 
    I am using acrobat version 2022.001.20142.  Windows version
    After doing compare it shows difference in 5 occurrence. But there is no any changes in that old and new version PDF.
    It shows difference in ligatures and Mdash.
    As per your request I shared the video of steps that I performed.

     

    Thanks

    Ganesh.R

    G
    Ganesh_InAuthor
    Inspiring
    July 13, 2022

    Hi Amal

     

    In addition to the above in the year 2020 itself I reported 4 issues in Acrobat DC compare report in acrobat User voice. I share the below link for your reference.
    https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac/suggestions/39800797-compare-bug-when-compare-to-acrobat-7 

     

    But no one respond to that issue.

     

    Thanks

    Ganesh.R

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