PDF document pages turning yellow

Community Beginner ,
Sep 14, 2021 Sep 14, 2021

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I converted a word document into PDF using Adobe Acrobat Pro and all of the pages turned yellow. Does anyone know how to delete or turn off the yellow pages and make them just normal white pages?

 

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Edit and convert PDFs

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New Here ,
Sep 20, 2021 Sep 20, 2021

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This is an Adobe issue, I think. It happened to me immediately following an Adobe software update.

 

Amal @ Adobe: Are you working on this? My understanding is that it's in my view only; when I send the file(s) to others they aren't seeing the yellow background. It's extremely bothersome though as I can't trust that it's not showing up when I send the documents. Plus, I can't share my screen when collaborating online.

 

Thank you.

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Community Beginner ,
Sep 16, 2021 Sep 16, 2021

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This is happening to me too. It started this morning after the update installed v 21.007.20091, print preview doesn't remove yellow on files downloaded today, but does on files previously downloaded. Changing the accessibility only changes background area, not whole document, When I look at the file in my email there is no yellow Background. 

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New Here ,
Sep 16, 2021 Sep 16, 2021

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I'm having the same issue! It's yellow like this: 

 

(Side note, the only way I was able to do a workaround as of now, is to edit the PDF, click Backround > Add > Select white color > hit add. But this will have to be done on every PDF! Any fixes please!?)

 

Yellow PDF.png

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Community Beginner ,
Sep 17, 2021 Sep 17, 2021

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I am having the same issue! This is quite annoying when printing too. My papers are coming out yellow!! I am gonna try your method for the time being. 

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New Here ,
Sep 20, 2021 Sep 20, 2021

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Thank you for this fix - it has helped! But it would be great if it didn't happen to start with!

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Explorer ,
Sep 28, 2021 Sep 28, 2021

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This doesn't work for me, I did select white, but the page still yellow.  😞

 

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Explorer ,
Sep 28, 2021 Sep 28, 2021

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The 'FIX' above is only a bandaid.  This will only change the background white - not the images.  You need to do the fix provided by Adobe.  And then you need to UNDO any accessibility changes you made (like this one) or then color backgrounds will not appear. 

There is a workaround to fix the issue. Please follow the below steps to fix it.

* Close Acrobat DC


* Open Control Panel>Color Management


* Select the display (monitor) from the dropdown list and check the box "use my settings for this device"


* After this, select any existing ICC profiles you see and click on Remove button


* Once this is done, please click on Add and choose the ICC Profile called sRGB IEC61966-2.1 and click on Ok and then close.

 

This is direclty from the tech team at Adobe.  If it doesnt work, then  contact them and open a ticket.

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Explorer ,
Sep 28, 2021 Sep 28, 2021

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@aliciat97893320, I followed and tried that solution too, it doesn't work for mine.  

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Community Beginner ,
Mar 18, 2022 Mar 18, 2022

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doesn't work for me either

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Community Beginner ,
Apr 07, 2022 Apr 07, 2022

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I tried it it worked,
but you have to be awear how many monitors you are using and you have to apply these setttings for all Monitors including your Laptop screen.
also check if your monitor already has some colors setting that you should remove first.
with this solution I no longer get yellow background with both text and normal scanned photos 
also I can save it as PDF/A no problem 
its better 1000 time than trying to change Adobe background settings its very premitive solution 
thank you very much.

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New Here ,
Sep 16, 2021 Sep 16, 2021

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Same issue here.  Spent a good amount of time trying to fix this for a few of my clients.  I also don't see any way to revert to a previous version of Acrobat.  That seems like a pretty big oversight for Adobe, no?  I loath calls regarding anything adobe, what a weird company/sotware development process.

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New Here ,
Sep 20, 2021 Sep 20, 2021

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I also loathe any issues to do with Adobe, they are the most difficult company to deal with! They don't want anything to do with their customers!

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Community Expert ,
Sep 20, 2021 Sep 20, 2021

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What OS does you use?

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Community Beginner ,
Sep 20, 2021 Sep 20, 2021

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Windows 10 Pro 64 bit. I can also confirm that the yellow background is
only behind text. Pictures, embedded tables etc all render with white/no
background. When you print, you get what you see.

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New Here ,
Sep 16, 2021 Sep 16, 2021

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I had the same issue after updating Adobe Pro today.  All PDF documents regardless of source were showing with a yellow background.  I unintalled and reinstalled, still the same issue.  Here is how I fixed it:

Under Edit>Preferences>Accessibility  Select Replace Document Colors, then Custom Color and Select White under the Page Background - even though it already shows as White. 

 

Should not have to do that, but it corrected for all documents subsequently openned. 

 

Hope this is helpful.

 

 

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New Here ,
Sep 16, 2021 Sep 16, 2021

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I tried that but it caused problems with my colored documents.  Worked well for converting office documents with no color though. 

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Community Beginner ,
Sep 16, 2021 Sep 16, 2021

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I tried this and it helped with the overall background, but it did not work for any graphics in the document.  There is now a yellow box background around all the graphics.  Anyone know how to bandaid this? We should not need to be creating all these bandaids!

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Community Beginner ,
Sep 16, 2021 Sep 16, 2021

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That fix works, but not for anything with an embedded png or jpg. Those stay yellow 

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Community Beginner ,
Sep 17, 2021 Sep 17, 2021

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This really helped! Thank you for sharing.

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Community Beginner ,
Sep 17, 2021 Sep 17, 2021

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I tried this, which turned my documents back to white, but when printing, the yellow background still shows (print preview shows as white background). Damn it, Adobe!!! 

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New Here ,
Sep 20, 2021 Sep 20, 2021

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Thank you!!!  I've spend hours trying to figure out how to fix this.

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New Here ,
Sep 16, 2021 Sep 16, 2021

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I have at least right two computers that just started doing this. As well checked and everything  is up today, check page color in Word and Outlook no changes. 

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New Here ,
Sep 16, 2021 Sep 16, 2021

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samething just happened here.

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Community Beginner ,
Sep 16, 2021 Sep 16, 2021

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Is anyone from Adobe going to respond here???

I tried changing all of these accessibility suggestions, but had issues with it changing colors I didn't want to be changed. Now I can't even add a signature to a document without it adding a yellow background color to my signature. I looked for a way to remove the update, I can't find any information on how to do that. 

 

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New Here ,
Sep 16, 2021 Sep 16, 2021

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SOLVED (?) - I had hte same issue this morning, and it seems that the documents were not corrupted (I could open them on other computers with no yellow pages) so I just reinstalled the Adobe Pro software and not it is fine!

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