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Jordanrm03
Participant
December 8, 2022
Answered

PDF Documents Opening in Reader instead of Acrobat Pro

  • December 8, 2022
  • 1 reply
  • 16116 views

I want to be able to open PDF's automatically in Acrobat Pro so I can edit them. I set the default PDF document opener as Acrobat but it only opens in Reader. I checked my Adobe Cloud app to see if maybe I didn't download the Pro version, but it says that it is. The only way I can edit documents is if I go to the online version. This is in Windows 10 Version 22H2.

    Correct answer Erica283895136zwl

    Interesting!

     

    I am thinking if the problem is related to which of the two programs is the default PDF handler in your Windows environment.

     

    You can try and test, by going to your Documents folder and  right-click on any PDF document =>  select "Opens with..." from the next context menu.

     

    A list of programs or Windows apps will pop up.

     

    Verify if Adobe Reader or Microsoft Edge web browser are the default PDF handler.

     

    If any of those two programs are the default PDF handler, select from that context menu "Choose another app".

     

    From the next pop up list of apps, select "Adobe Acrobat DC" and note on the bottom left corner that there is an unchecked tick box: "Always use this app to open .pdf files".

     

    Tick or check that tick box before you click on the OK button to commit changes and make it permanent.

     

    If you miss this step Windows will revert ro handling the default app to view and handle pdf documents.

     

    Ti


    Finally I fixed it just uninstalling the Adobe and reinstalling it again

    1 reply

    ls_rbls
    Community Expert
    ls_rblsCommunity Expert
    Community Expert
    December 9, 2022

    Please describe in more detail what steps did you followed to set Adobe Acrobat Pro as your default PDF handler.

     

    Also, is this happening even if you're signed in with your Adobe ID?

    J
    Jordanrm03Author
    Participant
    December 9, 2022

    I go into my computer's "Default apps" settings and set opening a pdf file as "Adobe Acrobat DC". And yes, I am always signed in with my Adobe ID.

    ls_rbls
    Community Expert
    ls_rblsCommunity Expert
    Community Expert
    February 13, 2023

    I might have a similar problem and even if I choose Adobe Pro with the right-click it always brings me to the Reader.
    It doesn't give me the option not even to combine PDFs together.
    Some help would be much appreciated.


    Hi,

     

    In that case, I forgot to clarify that, when you use "Open with", there is a tick box at the bottom left corner of the dialogue window: "Always use this app to open files "

     

    Tick the check box to ensure that the selected default app won't reverse to another program.

     

     

     

    Also, if you've upgraded or installed a newer version update of Adobe Acrobat Pro, both Adobe Reader and Acrobat Pro are combined into a single product.

     

    To check if this is your issue, sign in with your Adobe ID when you are on Adobe Reader (must be done with Internet access).

     

    Once you are signed in, the subscription activation will unlock Adobe Acrobat Pro and you'll be able to use the editing tools.

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