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New Participant
December 8, 2022
Answered

PDF Documents Opening in Reader instead of Acrobat Pro

  • December 8, 2022
  • 1 reply
  • 15962 views

I want to be able to open PDF's automatically in Acrobat Pro so I can edit them. I set the default PDF document opener as Acrobat but it only opens in Reader. I checked my Adobe Cloud app to see if maybe I didn't download the Pro version, but it says that it is. The only way I can edit documents is if I go to the online version. This is in Windows 10 Version 22H2.

Correct answer Erica283895136zwl

Interesting!

 

I am thinking if the problem is related to which of the two programs is the default PDF handler in your Windows environment.

 

You can try and test, by going to your Documents folder and  right-click on any PDF document =>  select "Opens with..." from the next context menu.

 

A list of programs or Windows apps will pop up.

 

Verify if Adobe Reader or Microsoft Edge web browser are the default PDF handler.

 

If any of those two programs are the default PDF handler, select from that context menu "Choose another app".

 

From the next pop up list of apps, select "Adobe Acrobat DC" and note on the bottom left corner that there is an unchecked tick box: "Always use this app to open .pdf files".

 

Tick or check that tick box before you click on the OK button to commit changes and make it permanent.

 

If you miss this step Windows will revert ro handling the default app to view and handle pdf documents.

 

Ti


Finally I fixed it just uninstalling the Adobe and reinstalling it again

1 reply

ls_rbls
Community Expert
December 9, 2022

Please describe in more detail what steps did you followed to set Adobe Acrobat Pro as your default PDF handler.

 

Also, is this happening even if you're signed in with your Adobe ID?

New Participant
December 9, 2022

I go into my computer's "Default apps" settings and set opening a pdf file as "Adobe Acrobat DC". And yes, I am always signed in with my Adobe ID.

ls_rbls
Community Expert
February 15, 2023

Please see below

 

 

 


Have you sign in yet from Adobe Reader with your Adobe ID account ( the  credentials that are currently associated with your Adobe Acrobat Pro subscription plan) ?