PDF file name strange characters randomly vs what I type

Forum|Forum|3 years ago
January 6, 2023
1 reply
2153 views

PDF file name strange characters randomly vs what I TRY to type as the name.

This has happened for awhile. Usually a reboot is necessary to make it disappear. It only happens from within a browser (Chrome or Firefox). Could be downloading from a bank etc. (with an already created .PDF I'm just downloading from that app) or making a .PDF via print PDF of a website. I've tried cleaning cache, to no avail.

Thoughts?

PC: Windows 10, Acrobat Pro

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radzmar

Community Expert

How files are named, even temporary, is not controlled by Acrobat. You problem lies somewhere in your webbrowser or the file explorer of your operating system.

C

Cecilia157FAuthor

Participant

I hear you but it happens in ANY browser. And only with Acrobat. I noticed it first when private browing was used. Figured it was some security thing. But now it is even in "open" windows. Anybody else have this issue?

radzmar

Community Expert

You daid that the file names are already garbled when downloading a PDF from the web with your browsers. In that case Acrobat is not involved because a download happens through the browser and file explorer. Acrobat only processes files when you're opening them with it.

Maybe helpful to understand the problem at your end when you provide a couple of screenshots of what happens.

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