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Deirdre28471914tf1y
New Participant
February 18, 2023
Question

PDF file won't attach to yahoo email

  • February 18, 2023
  • 2 replies
  • 37042 views

Hi.

Im having trouble attaching a PDF file to my Yahoo email. 

Im using a Lenovo PC, Windows 7. 

When I attach the file, it won't attach. The attachment appears with a red exclamation mark on it, as shown in the screenshot below.

The attachment is not too big to attach.  I can send it via the MyMail app with my yahoo email. 

Solution? 

 

2 replies

J
Jorge29711795i1b2
New Participant
May 3, 2023

I have the same issue with a digitally signed pdf, Yahoo mail doesn't let me send it, it shows a red question mark, any other pdf is ok, that one not. I needed to send it through g-mail, or scan it to pdf and send it. it worked that way. 

There must be something in some pdf files that Yahoo mail see as a threat and block them.

 

    gerriw38
    gerriw38
    New Participant
    May 3, 2023

    I have the same issue. Yahoo mail is not allowing me to attach PDFs. A red exclamation point appears....every time. Word docs attach. Photos attach occasionally, but typically get the exclamation mark too. 

     

      T
      TechQn
      New Participant
      September 3, 2023

      It's the PDF Plug in...Chrome Extension that interferes. I had the same issue forever and it drove me nuts. People all over various forums would say 'its AV" or Reboot...all kinds of stuff. Had nothing to do with it.

      you can modify the chrome extension, or even go into the advanced site settings of chrome and then go to privacy and security---site settings---pdf---and toggle it to say default behaviour "download PDFs'.

      there is something about yahoo when attachming a pdf that it thinks it needs to open it...Hence the error message about not saving as a draft.

      Once I did that, all worked like a charm.

      If that doesnt help you, disable your PDF extension 

        ls_rbls
        ls_rbls
        Adobe Expert
        February 19, 2023

        Hi,

         

        I would say to check first if you are missing any recent updates to Mozilla Firefox. Worst case scenario, uninstall and reinstall Firefox (or manually reset that web browser).

         

        You may also want to try with your other web browser Goodgle Chrome; just for troubleshooting purposes.

         

        If it works with Google Chrome, we can narrow down the problem with Mozilla Firefox.

         

        But your screenshot is cut off and I can't tell if you're using any add-ons or privacy extension that may be blocking it.

         

        As I don't see that your issue doesn't pertain to Adobe Acrobat Pro or Adobe Reader, have you contacted Yahoo! support and see if they aware of this behavior?

         

         

        D
        Deirdre28471914tf1yAuthor
        New Participant
        February 19, 2023

        Hi.

        • I have tried using Internet Explorer, Google Chrome, Mozilla Firefox on a Windows 7 Lenovo PC. Nothing has worked. 
        • I have tried attaching the same PDF to my Windows XP compurer, and it attaches with no problems . 
        ls_rbls
        ls_rbls
        Adobe Expert
        February 19, 2023

        So, is this happening with every and any PDF that you try to attach or just that one particular PDF?

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