PDF Preview Pane Too Small

Forum|Forum|4 years ago
May 7, 2021
2 replies
7017 views

Hello,

After I downloaded Adobe Acrobat Pro DC, it changed the way my PDF's are shown but just on my external monitors. On my surface monitor, the PDF preview takes up the entire preview pane. When I am on an external monitor, the PDF takes up a quarter of the space available. Nothing I've tried seems to work. It saves me so much time to use the PDF preview but now I have to open each PDF to determine the one I want. See screenshot, the PDF should take up the yellow space

General troubleshooting

T

Tricia Northeast

Participant

Hi

Did you get find a solution for this issue?
I have the same thing tormenting me 🙂

creative explorer

Community Expert

@Tricia Northeast honestly, I would look at your display settings. Display settings specific to your external monitors. This could be due to how Acrobat is interacting with the display scaling or resolution settings of those monitors compared to your Surface display. Since the preview pane on your primary Surface monitor is working as expected, the issue likely lies in how Acrobat is rendering the preview on the secondary displays. You might want to investigate the display settings within Acrobat itself, looking for any options related to preview size or scaling, although such granular control over preview pane behavior on different monitors might be limited. Additionally, checking your Windows display settings for the external monitors, ensuring they have the same scaling settings as your Surface display, could potentially resolve the inconsistency. It's possible that a different resolution or scaling factor on the external monitors is causing Acrobat to render the preview at a smaller size. Experimenting with these Windows display settings and restarting Acrobat might help it adapt to the external monitors correctly and restore the full-sized PDF previews you're used to.

m

ls_rbls

Community Expert

Is this happening in a Microsoft Windows 10 Home Edition?

In any case, I think that regardles of the version you may be able to work around that by slightly changing the resolution on the second monitor and restart the computer (or sign out of the current user accoint and sign in again for the changes to properly take effect.

However, If you notice the thin greyed line that divides the preview pane from the Folder view, you may be able to manually readjust it to the desired width if you hover the mouse pointer over it.

When you do that, you'll notice that the mouse pointer will change to the icon of a horizontal double-arrow line.

When it changes to this icon, long press the left button of your mouse pointing device and keep it pressed as you drag to the right to expand the view of that pane.

J

Jee Jiean5EB7

Participant

Hi,

I am having the exact same issue here. And it only happens to exernal monitor, PDF files only (Excel, Words, etc works fine).

OS: Windows 10 Pro

Laptop monitor resolution: 3840 x 2160

External monitor resolution: 2560 x 1440

And i cant drag the preview pane as the mouse pointer wont change to horizontal double-arrow line.

ls_rbls

Community Expert

++Adding to the topic,

@Tricia Northeast , what is the brand of your graphics display adapter? (i.e. AMD, Intel)?

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