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September 26, 2024
Answered

Popup message from Adobe every time I open a pdf file

  • September 26, 2024
  • 1 reply
  • 321 views

Every time I open a pdf file an Adobe message pops up to say that I have the software on too many devices. I haven't. I only have one PC, but I have replaced the hard drive. I have uninstalled Adobe Acrobat Pro 2020 and reinstalled it but the message still pops up. It is very annoying

Correct answer AnandSri

Hello,

 

I hope you're doing well, and we apologize for the delayed response and the trouble.

 

Please see these articles and try the suggestions: Troubleshoot activation limit reached or sign-in failed errors for non-subscription products. 

Device activation limit.

 

I hope this information helps.

Thanks,

Anand Sri.

1 reply

AnandSri
Community Manager
AnandSriCommunity ManagerCorrect answer
Community Manager
January 13, 2025

Hello,

 

I hope you're doing well, and we apologize for the delayed response and the trouble.

 

Please see these articles and try the suggestions: Troubleshoot activation limit reached or sign-in failed errors for non-subscription products. 

Device activation limit.

 

I hope this information helps.

Thanks,

Anand Sri.