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Yonita26029006jv5q
Participating Frequently
March 4, 2025
Question

Preparing a Form - Insert Image Field

  • March 4, 2025
  • 2 replies
  • 1376 views

When you 'prepare a form' in Adobe, can the image field be set to accept more than just .jpg - trying to insert .pngs but it comes up with an error. It works perfectly fine with .jpgs but it would mean always resaving images as .jpgs as the platform they are saved from only downloads them as .png. Is there a way around this?

2 replies

creative explorer
creative explorer
Community Expert
March 4, 2025

@Yonita26029006jv5q I tried on my Acrobat Pro, and I was able to ''insert a PNG" through the 'Add Image,' with no problem. What version are you using. 

m
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Yonita26029006jv5qAuthor
Participating Frequently
March 4, 2025

Looks to be the most current version. I work for a co-operation and have the full Adobe suite which updates with every update. I can't work it out. I only get the error when trying to insert a .png

Y
Yonita26029006jv5qAuthor
Participating Frequently
March 4, 2025

Have you tried with the "New Acrobat" disabled?  Press Ctrl + j and see if there are any errors in the console.


Oooo getting abit beyond my skill level now haha, see screen shot - nothing?? Not sure how to disable "New Acrobat"?

PDF Automation Station
PDF Automation Station
Community Expert
March 4, 2025

.png is an acceptable file format for both Acrobat and Reader for this function.

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