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Participant
September 21, 2018
Answered

problem with digital signature on government form error with form field with property change

  • September 21, 2018
  • 1 reply
  • 1081 views

hi, I'm trying to validate government forms. it asks for a digital signature, I try to do it. It shows error with form field with property

This topic has been closed for replies.
Correct answer AnandSri

Hi Ceciliab,

The latest version of Adobe Reader DC is 19.008.20074, please install the update from help menu of Adobe Reader>Check for updates, or manually download and install the update from 19.008.20074 Optional update, October 08, 2018 — Release Notes for Acrobat DC Products

Reboot the machine after updating Adobe Reader and let us know if that helps.

I am able to print the PDF file you shared, make sure that you open the file in Adobe Reader and print.

Thanks for your time and patience thus far.

Regards,

Anand Sri.

1 reply

Adorobat
Community Manager
Community Manager
September 24, 2018

Hi ceciliab,

As per the issue description mentioned above, you are facing issue when trying to validate governments forms, is that correct?

Would it be possible to share the pdf form you are working with to replicate the issue at our end? To share the file here in the forums, refer to the steps given in this link: How to share a file using Adobe Document Cloud

You may also share the link for the form via private message - How Do I Send Private Message

Also, let us know dot version of Acrobat or Reader and the operating system installed on the machine? You may refer to the steps given in this link on how to check the version: Identify the product and its version for Acrobat and Reader DC

Let us know if you need any help.

Shivam

Participant
September 27, 2018

hi, this is one of the forms I'm currently working on Shared Files - Acrobat.com 

on my adobe acrobat reader DC for mac, the latest version of it (2018.011.20063) I hope you can help me solve this problem since this is the only thing I'm missing to be able to print my papers. thanks

AnandSri
Community Manager
AnandSriCommunity ManagerCorrect answer
Community Manager
October 8, 2018

Hi Ceciliab,

The latest version of Adobe Reader DC is 19.008.20074, please install the update from help menu of Adobe Reader>Check for updates, or manually download and install the update from 19.008.20074 Optional update, October 08, 2018 — Release Notes for Acrobat DC Products

Reboot the machine after updating Adobe Reader and let us know if that helps.

I am able to print the PDF file you shared, make sure that you open the file in Adobe Reader and print.

Thanks for your time and patience thus far.

Regards,

Anand Sri.