PROBLEMS WITH ADOBE "INTERNAL ERROR"

Forum|Forum|4 years ago
July 11, 2021
4 replies
12396 views

Hola, estoy desesperado,

he desinstalado y reinstalado la última versión de adobe (windows10) y no me deja abrir ningún PDF ni el programa : me sale "error interno" (llevo una semana así, antes funcionaba perfectamente)

Gracias

Crash or freeze

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Y

YagoCM

Participating Frequently

Me sucede lo mismo en Windows 11 22H2 y con la creative Suite instalada. Versión Adobe Acrobat 2022.003.20263.

¿No hay solución? me pasa desde hace unos días... y he probado a reinstalar Acrobat y desinstalar las últimas actualizaciones de Windows sin éxito. Este problema hace que el explorer de Windows se quede colgado durante varios segundos.

It happens the same to me with Windows 11 22H2 and Creative Suite. Adobe Acrobat version 2022.003.20263. Is there a solution? It happens since a few days ago. I tried to reinstall Acrobat and uninstall the las Windows updates with no sucess. This issue makes Explorer in Windows does not reponse for several seconds.

I

ildefonsod9649182

Participating Frequently

At the moment and after trying all suggested turnarounds and installing and reinstalling al Adobe Suit, including CC and cleaning all records & keys about Adobe with Regedit, the problem remain unsolved.

What I did is unselect the File Preview option in the Windows File Explorer for the Detail Panel.

Clearly I my opinios there is a conflict when Windows File Explorer call Adobe Acrobat to show a preview of the pdf file.

Hope the Adobe guys have a look at it as seems to be a minor bug.

BR!.

I

ildefonsod9649182

Participating Frequently

this thread is a hodge-podge of problems using a mixture of adobe reader and adobe acrobat.

everyone's best bet is to stop adding messages here where they're not likely to be answered and start a new thread (in the correct forum - this one is for acrobat, not reader), clearly stating the exact issue. copy and paste screenshots to help explain issues/specs etc

Dear Sir,

Your post is really frustrating. I don't know what your mission is here or if you're from ADOBE, but FYI I've been dealing with this ACROBAT problem for several weeks now. I have done what your fellows "experts" have suggested (here in the psot or via emails). The problem happens with ACROBAT and the File Preview of Windows File Explorer. It happens with Windows 10 and 11 (I have both versions). I have uninstalled CC, reinstalled, 32bit and 64 bit ACROBAT, and the problem persists.
There is simply a CONFLICT between Windows File Preview and ACROBAT and in my first posts I have included the CC and ACROBAT versions.
We can open another thread, but that doesn't mean the problem will go away. The ADOBE peopel should take a look at ir as it affects serioule to productivity as is impossible to see the file you intend to open and the system hangs.

For taht reason instead to referring to a hodge-podge try to open your miind and in your condition of "expert" make positive suggestions to solve the rpoble or in other case forget your expert condition.

BR.