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New Participant
June 10, 2022
Question

Problems with signature

  • June 10, 2022
  • 1 reply
  • 785 views

when I sign a document my signature does not display the signature's details: 

then the document reports the following notice: 

 

This topic has been closed for replies.

1 reply

Eric Dumas
Community Expert
Community Expert
June 10, 2022

Hi, can you list the steps you take to sign a document?

Also, did you create a digital certificate, and if so, do you have access to it ?

It could be saved in a central location, like a server.

New Participant
June 10, 2022

Hi! I first create the pdf document then set the list of the signers putting myself as the last one. 

I did not create a digital certificate ... at least I am not aware of it. If I had, how could I check this within the application? Is there a way to check it? 

New Participant
June 15, 2022

Is there anyone able to help me solve the problem? thank you