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Daniel25914336f3at
Participant
September 1, 2022
Question

Question about Sanitizing Documents

  • September 1, 2022
  • 1 reply
  • 2307 views

I'm use Adobe Acrobat DC to perform redactions. I have noticed that when I select Sanitize Document it doesn't remove deleted/cropped images and in order for those to go away I have to select "Remove Hidden Information." Can anyone explain why this has to be a two-step process? Shouldn't "Sanitize Document" remove all hidden data? Does anyone know if there is a work around to make it a one-step process?

1 reply

Amal.
Community Manager
Amal.Community Manager
Community Manager
September 1, 2022

Hi @Daniel25914336f3at 

 

We are sorry to hear that. Please go through the help page https://helpx.adobe.com/acrobat/using/removing-sensitive-content-pdfs.html and see if that works for you.

 

Also, please share the workflow/steps you are doing at your end. A small video recording of the steps and the issue you are experiencing would be very helpful.

 

Regards

Amal

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Daniel25914336f3atAuthor
Participant
September 1, 2022

Thank you for the response. Here are the steps I'm taking:

 

Step 1: Redact -> Sanitize Document > OK

Step 2: Redact -> Sanitize Document > Click Here (to selectively remove hidden information)

 

and this is a screenshot showing that deleted/cropped information was found in step 2 after the document was already scanned:

 

 

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    Daniel25914336f3atAuthor
    Participant
    September 1, 2022

    I've looked at the link (https://helpx.adobe.com/acrobat/using/removing-sensitive-content-pdfs.html) and compared the lists for "Remove Hidden Information options" and "Sanitize document (Acrobat Pro)." I've compiled them side by side in the attached table. As one can see, "Delete or Cropped Content" as well as other options are not listed under "Sanitize document (Acrobat Pro)." Is it implied that this material is removed? From my experience it isn't removing this material, but I'd like to get a definitive answer as to what is going on. Any help will be appreciated! 

     

    Sanitize document (Acrobat Pro)Remove Hidden Information options
    MetadataMetadata
     File Attachments
     Bookmarks
     Comments And Markups
     Form Fields
     Hidden Text
    Hidden layersHidden Layers
     Embedded Search Index
     Deleted Or Cropped Content
    Links, actions, and javascriptsLinks, Actions And JavaScripts
    Overlapping objectsOverlapping Objects
    Embedded content and attached files 
    Scripts 
    Embedded search indexes 
    Stored form data 
    Review and comment data 
    Comments hidden within the body of the PDF file 
    Hidden data from the previous document saves 
    Obscured text and images 
    Unreferenced data 
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