Participant

Answered

"Add to trusted certificates" button is grayed out. Why?

Forum|Forum|9 years ago
October 3, 2016
7 replies
73397 views

And at the top of the document it says "The validity of the document certification is unknown. The author could not be verified." Can anyone help with this?

Security digital signatures and esignatures

Correct answer Adorobat

Hi sarahr9691477

You might try the following steps for Acrobat DC/XI:

1- Launch Acrobat>navigate to Edit menu> select Preferences

2- Under Preferences>select Signatures in the left hand pane.

3- Select Trusted Certificates in the left hand pane, select the certificate for which you want to change settings>select Edit Trust

4- Select the following check boxes under Edit Certificate Trust and click OK.

- Use this certificate as a trusted root

(ii)- Signed documents or data (if its not already)

(iii)- Certified documents

(iv)- Embedded high privilege JavaScript

(v)- Privileged system operations (networking, printing, file access, etc.)

Let me know if it worked.

Thank You,

Shivam

R

Ramajogarao Mangala

Participant

Why signature field is not available? Trust is also grade out and am unable to verify the document

R

renganathan25155612n541

Participant

Dear I'm trying to apply to ur explain process but til not valid

B

B3_Bentley

Participant

https://www.youtube.com/watch?v=LR5dTuWwprM

I just followed the steps shown in the video. And it worked for me.

N

nikita24260812t3wj

Participant

Works perfectly. Thanks a lot

B

baburao22668683djm7

Participant

how to do

S

Smitha98A2

Participant

Thanks Heaps !! worked for me 🙂

S

Shashank5E69

Participant

This works like a charm. Thakyou

Adorobat

Correct answer

Community Manager

Hi sarahr9691477

You might try the following steps for Acrobat DC/XI:

1- Launch Acrobat>navigate to Edit menu> select Preferences

2- Under Preferences>select Signatures in the left hand pane.

3- Select Trusted Certificates in the left hand pane, select the certificate for which you want to change settings>select Edit Trust

4- Select the following check boxes under Edit Certificate Trust and click OK.

- Use this certificate as a trusted root

(ii)- Signed documents or data (if its not already)

(iii)- Certified documents

(iv)- Embedded high privilege JavaScript

(v)- Privileged system operations (networking, printing, file access, etc.)

Let me know if it worked.

Thank You,

Shivam

sarahr9691477Author

Participant

Hi, Shivam. Thanks for your response and instructions. This didn't work for me--I think because my organization is not part of an agreement to have a third party validate electronic signatures. I was looking for a way to show approval signature on an internal policy without having to print the document, obtain the signature, and scan the signed document. It seems that in my situation, the best solution is to have the document lock down when the user adds an image of his or her signature with "Fill and Sign" signature button. If anyone has other ideas for no-print ways to indicate approval on internal documents when your organization hasn't yet committed to a digital signature program, I would love to hear about them. Thanks. --Sarah

S

sibathulla24265659b2vk

Participant

same problem

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