Skip to main content
J
jgswinkels
New Participant
October 29, 2019
Answered

"Adobe Acrobat does not allow connection with: smb://....".

  • October 29, 2019
  • 4 replies
  • 68273 views

I clicked block accidently and want to unblock.

According forum I have to go to settings but I am NOT able to do that !! 

It says "Adobe Acrobat does not allow connection with: smb://....". When I click enter to close the message box, it closes and a new pop-up appears immediately, I have already clicked the OK-button more than 130 times .. but no result.

I am NOT able to start Adobe without this error and not able to adjust any setting ?

 

How to solve this issue?

      4 replies

      P
      pretty disappointed
      Known Participant
      June 23, 2021

      2021 Bridges does not function across SMB server connection to 10.14.6 OS Majave, 3.4 GHz Intel Core i5,

      Radeon Pro 570 4 GB Mac.  I've got 64 GB 2400 MHz DDR4, and no where to go.  

      AFP is a thing of the past as mac is no longer making servers. Large professional design firms (40 mac users+ ) that run off a server are damned. It is the end of times. 

      ls_rbls
      ls_rblsCorrect answer
      Community Expert
      June 24, 2021

      What is the SMB version that is handling the file shares?

       

      It is possible that the operating system where the SMB service is running is too old and usnupported.

       

      SMB2, for example, is known to have some issues.

       

      The links below may be useful:

       

       

       

       

        P
        pretty disappointed
        Known Participant
        July 12, 2021

        Thank you so much !!!  

          J
          jgswinkelsAuthor
          New Participant
          October 30, 2019

          After i clicked 151 times ok I was able to do something.

          I cleared the recent list .. had to click 151 times again and issue was gone ?

          Was not able to find the location where i "blocked"my file location.

          I changed setting recent list  into 0 documents.

          Tested .. Issue is gone -> why?

          Stupid behaviour of Adobe reader ?

           

            ls_rbls
            ls_rbls
            Community Expert
            October 30, 2019

            I don't think it was necessarily related to a stupid behavior of the program.

             

            See this link for example:

            https://community.adobe.com/t5/Acrobat/Adobe-Acrobat-does-not-allow-connection-to/td-p/10617323 

             

            There are very valuable troubleshooting steps posted by Amal.

             

            The user, on the other, hand, was able to figure out that the problem was related to a particular file and not with every file.

             

            He noted that using a very long file name was causing the issue.

            ls_rbls
            ls_rbls
            Community Expert
            October 29, 2019

            Please share what operating system and version of Adobe Acrobat are you running.

             

            Thank you.

            P
            philk20894436
            New Participant
            October 29, 2019

            Microsoft Windows [Version 10.0.18362.418]

            Adobe Acrobat 19.021.20049.17333

              P
              philk20894436
              New Participant
              October 29, 2019

              We're currently suffering with this issue as well.  I'm also not convinced that we accidentally blocked anything.  I think it might just be new behavior.  Anyone have any idea what's going on with this?  We only get the popup 5 or 6 times upon open and it seems to be related to our SMB-based access of documents in SharePoint, but we've been doing this for years and this is new.

                Terms & ConditionsAccessibility statement
                Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices