Participating Frequently

Answered

"Always Show Document Pages Size" in "Page Display" preference is suddenly not working !!!

Forum|Forum|2 years ago
September 12, 2023
54 replies
60325 views

I always rely on the Document Page size in the lower left frame bar of any and all PDF windows. For some reason, today it is gone. I have restarted Acrobat, rebooted my machine. I have even deleted the Acrobat preferences and let it create a new preference file. No matter what, this check box clicked or not clicked, does not yield me what I have relied on for many years.

Thoughts please.

Acrobat DC for Mav. v 2023.006.20320

Print and prepress

Correct answer AJaycup

The solution is to go to the menu tab, down to view, then select "Disable New Acrobat". This reverts to Adobe UI before it was made to be garbage and will display the page size all the time. As far as I can tell, all the features are still there as well.

Show previous replies

Michael98092003

Participant

What subtle synonymous meaning of the word "always" is too hard to understand?
We – and many others – need a 24/7/365 (that’s always) visible display of the dimensions of the PDF on screen.

This feature is not "nice to have". It’s no workaround to see some figures when hovering around.

I. Need. To. See. It.

N

NCZ

Participant

I must agree with the rest of the forum. Adobe needs to bring back page display as it was. It is not productive to hover your cursor in the corner for every page you need to check in a file. Fix your mistake Adobe.

C

Chip_LVC

Participant

I also wanted to voice my displeasure at Adobe removing the scroll bars regardless of what my System Settings are set at. I like to see my scroll bars, ALWAYS, and they just decided that they would ignore my desires! I am guessing this is related to the update that took away my page size display. This doesn't seem to be a modern scroll experience to me.

JamT2000

Participating Frequently

Same here. We process hundreds of pdfs per day and check the dimensions of every single one. Acrobat DC update has broken this.

I presume from the reference to modern scrolling framework that the page display window is now hidden behind a scroll area? Because, even if we hover the dimensions box isn't appearing…unless it's white on white…

There isn't a roll back available in the CC app either, who at Adobe shall I apply to have a pdf gets through with the wrong dimensions as the publishers and printers are sure to come to us for compensation…?

A

absethi17096557

Adobe Employee

Hi @Michael310632523pt2 ,

Thanks for reporting the issue, apologise for the inconvenience caused.
The reason for not seeing the page size persistently is that we have upgraded to a modern scroll framework. Page dimension would only be now visible on hovering on the bottom left corner of the page. This enhancement is applicable only for Mac. Please find more details on the page. https://helpx.adobe.com/acrobat/using/scroll-framework-upgrade-macos.html.

Please let us know if you don't see the Page dimensions on hovering.

Thanks,
Abhinav Sethi

moznov

Participant

The "hovering" method wouldn't be so bad if it showed the correct dimensions. Previously the "always on" page dimension was the trimmed size of the PDF, now it shows the media size which could be anything and is of no use at all in a fast-moving production environment. Please change it to the trimmed size or restore the always-on page dimension box.

On a side note, it's also affected element selections when using Pitstop. It only shows the selection when the PDF is displayed at 100% or "fit to screen", but when zoomed in the selection is not visable.

moznov

Participant

Hi moznov. In my experience, I believe it always showed "Media size" in the lower left. Acrobat wasn't smart enough to put the "Trim"" size there.
But I do have a question, as I use Pitstop everyday, not sure what your comment means about Pitstop. Are you on a Mac, I assume. Could you send a Screen Shot ? I don't see any of my Pitstop tools in the lower frame bar. Thank-you. Mike

Hi Mike. I didn't even know the size hover function was there as I've always used the permanent size box, lower left. You live and learn as they say. Even so, the hover function is of no practical use in a busy Prepress environment where you need to know the trim size of pages. Why have Adobe left the checkbox in the Preferences if they've removed the funcion itself?

As to Pitstop (yes I'm on a Mac), when you select any element on the page you can see what is selected with the selection indicator handles (see full sized page), but if you zoom-in on the selection the selection handles disappear, even though the elements are still selected, as seen in the Pitstop Inspector window. This makes it very difficult to select very small elements on the page and has only happened since the latest update. Kevin.

K

karryt13

Participating Frequently

YES! I was literally just about to post this exact thing. I depend on this and I took screen shots showing mine had changed as well. What happened to it and how do I get it back? Looking up the document properties every single time is not the answer when before a quick glance gave me exactly what I needed.

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