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Michael310632523pt2
Participating Frequently
September 12, 2023
Answered

"Always Show Document Pages Size" in "Page Display" preference is suddenly not working !!!

  • September 12, 2023
  • 54 replies
  • 60325 views

I always rely on the Document Page size in the lower left frame bar of any and all PDF windows.  For some reason, today it is gone.  I have restarted Acrobat, rebooted my machine.  I have even deleted the Acrobat preferences and let it create a new preference file.  No matter what, this check box clicked or not clicked, does not yield me what I have relied on for many years.

 

Thoughts please.

 

Acrobat DC for Mav. v 2023.006.20320

 

 

    Correct answer AJaycup

    The solution is to go to the menu tab, down to view, then select "Disable New Acrobat". This reverts to Adobe UI before it was made to be garbage and will display the page size all the time. As far as I can tell, all the features are still there as well.

    54 replies

    Show previous replies
    Michael98092003
    Michael98092003
    Participant
    September 15, 2023

    What subtle synonymous meaning of the word "always" is too hard to understand?
    We – and many others – need a 24/7/365 (that’s always) visible display of the dimensions of the PDF on screen.

    This feature is not "nice to have". It’s no workaround to see some figures when hovering around.

    I. Need. To. See. It.

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      NCZ
      Participant
      September 15, 2023

      I must agree with the rest of the forum. Adobe needs to bring back page display as it was. It is not productive to hover your cursor in the corner for every page you need to check in a file. Fix your mistake Adobe.

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        Chip_LVC
        Participant
        September 14, 2023

        I also wanted to voice my displeasure at Adobe removing the scroll bars regardless of what my System Settings are set at. I like to see my scroll bars, ALWAYS, and they just decided that they would ignore my desires! I am guessing this is related to the update that took away my page size display. This doesn't seem to be a modern scroll experience to me. 

          JamT2000
          JamT2000
          Participating Frequently
          September 15, 2023

          Same here. We process hundreds of pdfs per day and check the dimensions of every single one. Acrobat DC update has broken this.

          I presume from the reference to modern scrolling framework that the page display window is now hidden behind a scroll area? Because, even if we hover the dimensions box isn't appearing…unless it's white on white…

           

          There isn't a roll back available in the CC app either, who at Adobe shall I apply to have a pdf gets through with the wrong dimensions as the publishers and printers are sure to come to us for compensation…?

            A
            Adobe Employee
            absethi17096557
            Adobe Employee
            September 13, 2023

            Hi @Michael310632523pt2 ,


            Thanks for reporting the issue, apologise for the inconvenience caused.
            The reason for not seeing the page size persistently is that we have upgraded to a modern scroll framework. Page dimension would only be now visible on hovering on the bottom left corner of the page. This enhancement is applicable only for Mac. Please find more details on the page. https://helpx.adobe.com/acrobat/using/scroll-framework-upgrade-macos.html.

            Please let us know if you don't see the Page dimensions on hovering.

            Thanks,
            Abhinav Sethi

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              Brian279131348mzl
              Participant
              September 13, 2023

              Nobody asked for this change and it is horrible. I too rely on this info all day daily. Don't want to hover to see it. I want it to be the way it's been for years!!! Actually while you are busy (hopefully putting it back), try making it a little bigger or an option to make it more visable somewhere. Really I don't understand why you mess with something so important.

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                daveb18250187
                Participating Frequently
                September 15, 2023

                I totally agree with everyone, this is absolutely stupid! I would like to instantly know the size of the PDF, not to have to 'hover'!

                The person who has done this obviously DOES NOT use Acrobat.

                Listen to your customers Adobe, put it back..., please!

                  K
                  karryt13
                  Participating Frequently
                  September 12, 2023

                  YES! I was literally just about to post this exact thing. I depend on this and I took screen shots showing mine had changed as well. What happened to it and how do I get it back? Looking up the document properties every single time is not the answer when before a quick glance gave me exactly what I needed.

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