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"Use Local Fonts" Option Missing

New Here ,
Dec 19, 2023 Dec 19, 2023

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What it says on the tin: despite what I read on the help page for it, I do not see a "Use Local Fonts" option when I go into the "Preferences > Page Display" menu.

 

I'm running the most recent version of Acrobat on Mac 13.6.3 with an M2 Pro – I also am running Acrobat using Rosetta, as there are some plug-ins I use that do not support Silicon.

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1 ACCEPTED SOLUTION
Community Expert ,
Feb 01, 2024 Feb 01, 2024

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This option has been removed in the December 2023 release.

View solution in original post

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Adobe Employee ,
Dec 21, 2023 Dec 21, 2023

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Hi @Mailstar, Inc. 

 

Hope you are doing well and thanks for reaching out.

 

make sure you have the recent version 23.08.2042X  installed. Go to Help > Check for updates and reboot the computer once.

Also try to repair the installation from the help menu (Win Only) and see if that works.

Please try to reset the Acrobat preferences as described here https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-defau...

 

~Amal

Regards
Amal

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Community Beginner ,
Jan 11, 2024 Jan 11, 2024

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After extensive testing, resetting preferences in registry and appdata folders, uninstalling and using the cleaning tool, reinstalling from scratch, it seems to me that the "Use local fonts" preference consistently goes missing after installing either the December 2023 or January 2024 update to Acrobat DC. (Windows 10, 64-bit)

I'm wondering if this behavior is by design and Adobe simply has not updated the online documentation. (I didn't think to look in the built-in help, and I've already uninstalled.) I hope there is some equivalent functionality to warn the user about missing fonts in the updated app. 

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New Here ,
Jan 26, 2024 Jan 26, 2024

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Can Adobe please respond if that option "Use local fonts" is no longer available in latest release?

 

I am running 23.8.20470.0 and repair doesn't restore the option and update just indicates I am on the latest.

 

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New Here ,
Feb 01, 2024 Feb 01, 2024

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Same issue here, please confirm whether this option has been removed.

Version:  2023.008.20470 64bit

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Community Expert ,
Feb 01, 2024 Feb 01, 2024

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This option has been removed in the December 2023 release.

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Community Beginner ,
Feb 01, 2024 Feb 01, 2024

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OK, the option has been removed (which is sort of obvious at this point and what prompted this thread) but how does the software function now? Does it always use local fonts? Does it never use local fonts? Does it warn if a document uses fonts that are not embedded? When will the help documentation at https://helpx.adobe.com/acrobat/using/pdf-fonts.html (and probably other pages) be updated? How does the user now Preview PDFs without local fonts to see how they will look in production? 

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Community Expert ,
Feb 02, 2024 Feb 02, 2024

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Does it never use local fonts?

Yes. This answer your last question too.

 

Does it warn if a document uses fonts that are not embedded?

Yes, Acrobat always warns of missing fonts in the layout when the document is opened.
But it only warns of missing fonts for form fields when the user starts to fill them in.

 

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New Here ,
Feb 14, 2024 Feb 14, 2024

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So if the option has been removed, and the wrong characters are showing on a PDF, and no missing font's warning appears, how do you address that? Is there a way to force missing font detection?

 

This is the issue I'm seeing but no way to resolve right now: https://community.adobe.com/t5/acrobat-reader-discussions/wrong-character-showing-while-opening-pdf/...

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Community Expert ,
Feb 15, 2024 Feb 15, 2024

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The only remedy is in the Preflight.

 

Capture_2402151604.png

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New Here ,
Apr 12, 2024 Apr 12, 2024

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My version does not have pre-flight either. I have read multiple threads and I do not have "use local fonts," "embed fonts," or the pre flight option. Is there a fix for this? I can't find any sort of workaround to my document have boxes instead of letters. 

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Adobe Employee ,
Apr 15, 2024 Apr 15, 2024

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Hi there

 

Hope you are doing well and thanks for reaching out.

 

What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 24.02.20687 installed. Go to Help > Check for updates and reboot the computer once.

 

Please check for preflight under the 'Use print production' tool as shown in the screenshot below:

 

Amal_0-1713206331197.png

 

 

Let us know how it goes.

 

~Amal

Regards
Amal

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New Here ,
Apr 30, 2024 Apr 30, 2024

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The preflight function is only available for Adobe Reader PRO

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Community Expert ,
Apr 30, 2024 Apr 30, 2024

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Adobe Reader Pro never existed.
There are 2 versions of Acrobat for Mac and Windows:

Adobe Acrobat Reader

Acodobe Acrobat Pro

 

Plus for Windows:

Adobe Acrobat Standard

 

Plus for Android and iOS:

Adobe Acrobat Mobile

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New Here ,
Apr 30, 2024 Apr 30, 2024

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Sorry,  Adobe Acrobat Pro.

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Community Beginner ,
May 24, 2024 May 24, 2024

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But how do you remedy it? I was able to find Preflight and open it, but when I click to edit the Embed Missing Fonts option, it says it is locked. 

 

Vinson27783842gg98_0-1716566774754.png

 

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New Here ,
Jun 27, 2024 Jun 27, 2024

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Hey Vinson27783842gg98

Did you finally got a solution for this issuse? I have preatty much the same scenario than yours. I'm using Adobe Acrobat Reader Version 2024.002.20757 64bit on windows 11. 

Thanks!

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Community Expert ,
Jun 28, 2024 Jun 28, 2024

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Community Beginner ,
Jun 28, 2024 Jun 28, 2024

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I did not. I pretty much only have this issue when trying to print from Outlook so I have quit even trying to print using Adobe and just use the "Microsoft Print to PDF" option. Which is annoying since I never remember, try to print, have an error, and then have to redo. The handful of times it has happened while using Adobe itself, I've done the same thing. But it's rediculous.

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New Here ,
Nov 05, 2024 Nov 05, 2024

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This isn't an acceptable answer.

We pay for the Adobe Acrobat Standard licensing for our users and when a customer or supplier provides a PDF that's missing embedded fonts, it won't load correctly.

The PDF loads fine in all other readers/editors (Foxit, Nitro) but is unreadable in Adobe Acrobat.

Having to upgrade to Pro licensing for a simple feature that every other PDF readable features is just ridiculous. Especially seeing as we're already paying a fee to use a very average and already limited product.

Why would Adobe remove the ability to use local fonts?

We're going to have to reassess our selection of Adobe for our primary PDF tool as a result. 

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New Here ,
Jan 16, 2025 Jan 16, 2025

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You point to various parts of Pre-Flight, but what do you actually do when you get there? I see all the things you're pointing at, but what do I change to fix the font issue? Thanks.

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New Here ,
Jan 16, 2025 Jan 16, 2025

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Nevermind. I think I found the solution. You need to click the fix button. Annoyingly, it seems you have to do the fix for each separate PDF file that has this issue. I can't seem to find a permanent solution. Having to repeat this solution every time is crazy.

 

This is especially annoying because these files used to display perfectly fine in Adobe. And other PDF readers display them without issue. Crazy that the paid Adobe product struggles and the solution is such an annoying one.

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New Here ,
Feb 10, 2025 Feb 10, 2025

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LATEST

ADOBE! Any chance Adobe will fix this or do we have to switch to Nitro?

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