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Re: This Document could not be saved. A number is out of range.

Community Beginner ,
Mar 10, 2019 Mar 10, 2019

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It would be NICE if it said what field is wrong.

Also, if having to turn off optimization is a fix, it is really a KLUDGE!

The problem should not occur period, and if it is an issue that can't be fixed, it should automatically turn it off or provide the option to turn it off.   This "work around" is not a fix.   Adobe should be actually fixing it.

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General troubleshooting

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correct answers 1 Correct answer

Community Beginner , Jun 23, 2022 Jun 23, 2022

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Adobe Employee ,
Apr 20, 2022 Apr 20, 2022

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Hi there

 

We are sorry to hear that.

 

Please go through the help page https://helpx.adobe.com/acrobat/kb/a-number-is-out-of-range-error-viewing-pdf-deleting-pages.html and see if that works.

 

Regards

Amal

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New Here ,
May 24, 2022 May 24, 2022

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I have the same issue that the document would not save and I followed the instructions given about the preferences an its making no difference.  Any suggestions on what to do here ? 

 

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Adobe Employee ,
May 25, 2022 May 25, 2022

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Hi there

 

Hope you are doing well and sorry to hear that.

 

Would you mind sharing the workflow/steps you are doing to save the file? A small video recording of the same would be very helpful.

 

Also, please share the PDF file in question so that we can check it our end.

 

Regards

Amal

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Community Beginner ,
Jun 03, 2022 Jun 03, 2022

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Hi. Working as an operations engineer. Seeing this in my environment. This workaround is clumsy. Even if it does work (I will try it) I'm concerned as to how to rectify this at scale. Personally I only have access to 35,253 pdfs, but I manage 30k machines with acrobat installed. Is there word on an update that would bring this to resolution? If not, can you get an ETA from an engineer on your side?
Thanks Amal!

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Adobe Employee ,
Jun 09, 2022 Jun 09, 2022

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Hi there

 

We are sorry to hear that.

 

Would you mind sharing the workflow/steps you are doing to save the file? A small video recording of the same would be very helpful.

 

Regards

Amal

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Community Beginner ,
Jun 23, 2022 Jun 23, 2022

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