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Infrastrategy
Infrastrategy
Participant
March 10, 2019
Answered

Re: This Document could not be saved. A number is out of range.

  • March 10, 2019
  • 19 replies
  • 72293 views

It would be NICE if it said what field is wrong.

Also, if having to turn off optimization is a fix, it is really a KLUDGE!

The problem should not occur period, and if it is an issue that can't be fixed, it should automatically turn it off or provide the option to turn it off.   This "work around" is not a fix.   Adobe should be actually fixing it.

    19 replies

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    Peter28152060s4ql
    Participant
    January 28, 2023

    I upgraded to the pro Acrobat version this year, have encountered several times this 'number out of range', refusal to save or print message. The ONLY workaround that actually has worked for me, on a MAC, is to bail on Acrobat, open the document in Preview, which has had no problems with these files Acrobat seems to find so problematic. All in all, a good reason to cancel my pro subscription. 

     

    J
    jodyh44191785Correct answer
    Participant
    June 24, 2022

    Hi, this worked for me (I posted the process here):

    https://community.adobe.com/t5/acrobat-reader-discussions/how-do-i-fix-this-the-document-could-not-be-saved-a-number-is-out-of-range/td-p/10541583

     

      D
      David24123158bce9
      Participant
      April 20, 2022

      Same issue is happening to me now in April 2022. I scanned a document then opened it in Adobe Acrobat Pro to run an OCR on it. Now I can't save the document with this same error message that provides no information.

      Amal.
      Community Manager
      Amal.Community Manager
      Community Manager
      April 21, 2022

      Hi there

       

      We are sorry to hear that.

       

      Please go through the help page https://helpx.adobe.com/acrobat/kb/a-number-is-out-of-range-error-viewing-pdf-deleting-pages.html and see if that works.

       

      Regards

      Amal

      M
      Monica24586121myk5
      Participant
      May 24, 2022

      I have the same issue that the document would not save and I followed the instructions given about the preferences an its making no difference.  Any suggestions on what to do here ? 

       

      J
      Jennifer22927816c4pn
      Participant
      January 31, 2022

      I also had this issue just now, trying to add page numbers to a nearly 500 page document that was combined from several sources.

       

      I ultimately got it to work by adding the page numbers, then going to "Organize Pages" and using the extract function to create a new pdf from the file. Here i didn't select anything in the separate files or deleting pages, etc... just extract and then saved the document with a new name.

       

      Hope this helps someone.

      A
      amanda22640947lryh
      Participant
      January 13, 2022

      I am having the same problem in 2022. Obviously Adobe does nothing to fix their problems. I have filled out the same govt form 5 times now....aint doing it anymore. I just need it to fu*king save the thing so I can move on with my life.

        M
        Matt22658014z0mb
        Participant
        January 14, 2022

        Having same issue on Mac ios system.  using Adobe on a trial basis.  Will not be purchasing as this issue seems to be lingering for years.  Assuming there is a different pdf reader/editor specifically for the Mac ios system available which is much easier to use.  I have always like adobe, but this is rediculous when you have to pay for use. 

          D
          D23385998xvmw
          Participant
          March 1, 2022

          March 1 2022 : same issue in the free adobe reader function, still not solved! Tried previous settings, didn't help. I think I will have to go over to the print pdf option, although it doesn't seem to work on my portable... desperate and loosing tooooo much time!

          S
          sergepaulus
          Known Participant
          November 30, 2021

          So here we are, there is a blatant bug hanging around Acrobat; symptoms are this stupid message no one @Adobe understands.  It seems to occur when we have cross-platforms savings. What is out of range here? Adobe, please? At my office, a big school, several administrative documents must be signed in Acrobat and some of them get this error and the whole process is completely broken.

          A
          Akasgirl
          Participant
          December 4, 2021

          Let's go Adobe.... I am also hving this problem.  I'm on Windows on my work pc (large company) and only have Adobe Acrobat Reader. Someone sent me a COMPLETED form from a mac and I can't save it.  She doesn't know how to send it to me in any other way.  It says number out of range.  The fix shows to do post-script but there is no post-script option.  HOW can I save this document?????? 

          E
          Ellymoo
          Participating Frequently
          September 14, 2023

          I find out that if you upload your PDF on  https://pdfresizer.com/optimize and click on « Optimize PDF », then you get a normal PDF you can save. It changes the name of the file.

          Alternative : export as postscript, then open with Adobe Acrobat Distiller —> Clean PDF again.


          Thanks so much for this. This has worked after a good hour of trying everyone else's methods!

            C
            ChristyL79
            Participant
            September 8, 2021

            We are having this issue as well.  However it is after OCRing and Bates labeling a file in Nitro Pro, if it is opened in Adobe Reader it will say there are pages out of range and there will be blank pages throughout.  However the blank pages are still Bates labeled.

            C
            ChristyL79
            Participant
            September 8, 2021

            Oh and we are on Windows 10 using Adobe Reader 11.

            D
            defaulta2q7ssoxyou1
            Participant
            May 21, 2021

            I have the same issue. I ended up print/saving to my PC with PDF reDirect. No issues with that 3rd software. 

            C
            ChristianPoortvliet
            Participant
            July 16, 2021

            Same here, PDF created on a PC, edited on a MAC (latest os etc), can't save...

            J
            jcjenkins
            Participant
            March 23, 2021

            The "save as" docx file, then print to PDF is the only thing that would work for me too. Annoying as hell.

              M
              Mary LouB82D
              Participant
              March 23, 2021
              Which when there are a TON of graphics just doesn't work.
                M
                Marc5E46
                Participant
                March 23, 2021

                What worked for me was instead of trying to save the document after I made the changes, I just printed the document as an adobe document and then saved that printed document as the revised version.  The changes I made were printed in the new document.

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