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Reader and Acrobat on same PC

Community Beginner ,
Jun 01, 2021 Jun 01, 2021

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I want to install both Acrobat and Reader on same PC.

How can I do this?

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General troubleshooting , Install update and subscribe to Acrobat

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Community Expert ,
Aug 06, 2022 Aug 06, 2022

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You may also consider using Acrobat Reader but keep your subscription for when you need to use basic editing  features.

 

If you only need some of Acrobat's editing functionalities, such rotating pages, adding pages, editing content, importing, exporting, converting or merging  files, commenr, fill and sign, for example, then you can use your subscription with Adobe online services.

 

You may also use a free AdobeID ussr account with some limited features or restrictions.

 

All you need is to be online and a web browser (such as Google Chrome, Mozilla Firefox, Microsoft Edge browser).

 

Conveniently, Google Chrome and Mozilla Firefox are not dependent of a particular operating system either;  works with AndroidOS and iOS mobile devices, Linux desktop operating system distributions, Apple macOS or Microsoft Windows operating systems.

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New Here ,
Aug 11, 2022 Aug 11, 2022

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So correct me if I'm wrong but what we're saying is that for all the clients out there who have 95% of users needing Reader and occasional use of Pro, we can't have both installed with reader as default and then users select to open in Pro when they need to edit something?  Instead we need to use 3rd party readers or 32bit adobe reader and 64bit acrobat pro?  This is such a headache

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Community Expert ,
Aug 11, 2022 Aug 11, 2022

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I know, it seems like a headache.

 

I was trying to offer a work around to Sirvin in regards of this issue.

 

That response didn't  help from taking a deeper look at your feedback.

 

I should've said something more along the lines of  Acrobat Pro  licensing options.

 

However, a great amount of similar discusions in these forums have made the community aware that, sometimes, having Acrobat Pro DC and Acrobat Reader DC installed in parallel is the cause for other many issues and erratic software behavior.

 

Based on those discussions, I  learned to never install Acrobat through the Creative Cloud (CC) desktop app, for example, nor the regular links offered through the main download page or through the AdobeID account.

 

You may choose to use the Acrobat Reader offline installer instead:

 

 

NOTE:

Be aware on that page (at the bottom) that Adobe Reader is available for distribution beyond single-user installation and can be deployed with a volume license.

 

In addition, if I don't need other Adobe apps to collaborate or interact with Acrobat, I just disable the CC desktop app.

 

If it helps in any way with this topic, the main migration initiative from 32bit to 64 bit are mentioned in the following links:

 

 

To reiterate what Amal and Try67 already said,  if you already have Adobe Reader 32 bit version it will be automatically upgraded to 64 bit.

 

And if you already have Reader installed with an Acrobat Pro paid subscription, the 64 bit migration is now a unified version of both Reader and Acrobat.

 

If you don't want that, you can disable such upgrade as described in the link above.

 

 

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New Here ,
Aug 12, 2022 Aug 12, 2022

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Hi - thanks for the info.  Maybe it's just filtering at work but I get 403 forbidden from that enterprise link?
So far I don't see a solution for devices where users want to test in reader while designing in pro, or where some users have a pro licence and others don't.  I should imagine this covers a vast amount of acrobat users?
Since 32bit upgrades to 64bit and 64bit is integrated, it seems there is no way to even split it like that anymore?
Yesterday I tried to install pro for someone who had reader, but even after it installed it still showed reader in the title bar.  I had to remove it all and install pro from the CC app and then it did indeed install pro and said pro in the toolbar - luckily he had no desire for normal reader, but others will and right now it seems like the acrobat town is on fire and adobe are just admiring a new paint job they gave the town hall  😐

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Community Expert ,
Aug 12, 2022 Aug 12, 2022

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Community Beginner ,
Oct 14, 2022 Oct 14, 2022

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Hey Adobe!!! Allow users to switch to standard Adobe Reader when they sign out or switch to a non-subscription account. Don’t just close the program or force them to try sign up for a free trial/7 days of Pro. I already pay for Acrobat Pro/Creative Cloud. It’s now very frustrating testing fillable forms for end users or really anything that you expect users to be running standard Reader. We used to be able to run Reader and Pro as standalone apps but with them being one and the same now; I can't change over to stander Reader or back into Pro without uninstalling and reinstalling. This is tremendous loss of productivity and revenue. I'm not sure you all understand the impact this is having for creatives and developers. 

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Community Beginner ,
Dec 02, 2022 Dec 02, 2022

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Agreed! I build forms out for the organization and need to check against what others who only have Adobe Reader can and can't do... I'm no longer able to do this if I can't easily toggle back and forth between reader and pro.

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Adobe Employee ,
Dec 06, 2022 Dec 06, 2022

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Hi @Ko Za 

 

If you have installed the 32-bit Acrobat Reader application, you will be automatically upgraded to the 64-bit version of Acrobat Reader gradually. If you have installed Acrobat Reader 64-bit and you purchase an Acrobat subscription, the Acrobat Reader 64-bit application will upgrade to become a fully functional Acrobat 64-bit application. 

 

For more information, please go through the help page https://helpx.adobe.com/acrobat/kb/about-acrobat-reader-dc-migration-to-64-bit.html

 

Regards

Amal

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Participant ,
Dec 06, 2022 Dec 06, 2022

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Thank you, Amal. This does not address the use case where someone with a subscription wishes to confirm that users with the Reader only will be able to access forms created using the full version and saved appropriately. Prior to this change, users could have both versions installed concurrently for testing purposes. After this change, this is no longer possible without going through unwarranted extra steps. Running a virtual machine just to install Reader and using a separate computer just to access Reader are examples of unwarranted extra steps.

 

Although everything SHOULD work out and the tools should function as advertised and designed, the design users are unable to confirm that the forms will work as intended. If an issue happens to occur, the first notice of this will be when their recipients report back to them of a problem. Which they now cannot see or diagnose before hand.

 

Please consider re-enabling the concurrent installation of Reader and the full version of Acrobat Pro for those that elect to do so.

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Community Beginner ,
Dec 06, 2022 Dec 06, 2022

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LATEST

Hello Michael

Whatever we collectively want from Adobe is unlikely to occur.

Being the instegator of this question I am resigned to having Adobe Acrobat DC subscription on one PC, and Acrobat Reader on another for testing.

Adobe also installs a couple of tasks on the PC containing DC subscription. They appear in the Task Manager as 'Adobe Update Service', 'Adobe AcroCEF' and 'Adobe Collaboration Synchronizer 22.3' - for now.

These tasks can be removed and deleted but will reappear the next time you log onto your Adobe account. I have performed the removal task 3 or 4 times, and some time shortly after accessing my Adobe account the apps are visible in Task Manager. (There is a Adobe executable to remove them)

These processes update the DC subscription in the background and depending what other applications you have installed can affect the operation of those applications - particularly if they are able to output PDF format documents.

I opened this enquiry more than 12 months ago. The Adobe line has been to use Acrobat DC. They don't offer any constructive advice how to resolve the issue.

All in all, the best option is to recognise that Adobe doesn't care about its customers, so install Reader on another laptop or move away from Adobe. We have started using PyPDF2 and python to resolve most of our requirements for installing Acrobat DC.

 

Regards

 

Ray Connon

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Community Beginner ,
Oct 15, 2022 Oct 15, 2022

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what still might work = parallel installation of the 32-bit-version of Adobe Reader and older (full) Acrobat versions. download availabe: https://get.adobe.com/de/reader/otherversions/

 

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Community Beginner ,
Dec 06, 2022 Dec 06, 2022

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So, this works as rough workaround and is more of a “band-aid”. You may have to scroll up for additional info depending on your environment. Long story short you have a edit the registry keys in your computer so that Adobe suppresses the additional Acrobat features and auto login. I got this to work but keep in mind that you must also completely sign out of Creative Cloud as well. If you are long into your local creative cloud application, it will auto log you into Acrobat Pro as soon as you launch Acrobat. Hopefully this helps until a better solution is out there.

 

https://www.adobe.com/devnet-docs/acrobatetk/tools/AdminGuide/singleinstaller.html#additional-requir...

 

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