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V
Vicki238429813qxk
Participant
March 31, 2022
Question

reduce size of PDF

  • March 31, 2022
  • 1 reply
  • 1487 views

My Adobe won't reduce my PDFs. Not sure why. It use to shrink them but now it isn't. Any ideas on why it stopped. Thanks.

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1 reply

Amal.
Community Manager
Amal.Community Manager
Community Manager
March 31, 2022

Hi there

 

Hope you are doing well and sorry to hear that.

 

Would you mind sharing the version of the Adobe Acrobat DC you are using? Go to Help > About Acrobat and make sure you have the recent version 22.1.20085 installed. go to Help > check for updates and reboot the computer once. 

 

Is this an issue with the particular PDF file or with all the PDFs? Please try with a different PDF file and check.  Do you get any error messages when reducing the file size? If yes please share the screenshot of the same as well.

 

What is the workflow/steps you are doing? A small video recording of the same would be very helpful.

 

You may also try to reduce the file size online via the document cloud link https://acrobat.adobe.com/link/acrobat/compress-pdf/ and see if that helps.

 

Regards

Amal

 

 

 

V
Vicki238429813qxkAuthor
Participant
March 31, 2022

I checked for updates and it says none available

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