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M
McDonaldB831
New Participant
October 11, 2020
Question

reinstall adobe acrobat 9 to new computer

  • October 11, 2020
  • 2 replies
  • 463 views

I purchased Adobe Acrobat 9 Pro online several years ago. I have purchased a new computer and I am trying to load the acrobat 9 on my new computer with no luck. On one of adobe's pages I went to said they have no account for Me? Another page gave me an (Error Code P72). How the history Page on adobe support says they have

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2 replies

Nancy OShea
Nancy OShea
Adobe Expert
October 12, 2020

Acrobat 9 is sorely outdated, discontinued & unsupported.  Use at your own risk.  For security reasons, you really should be using modern Acrobat.

 

FREE Acrobat Reader -- view, comment, print & sign PDF.
https://acrobat.adobe.com/us/en/acrobat/pdf-reader.html

Paid Acrobat Pro DC -- the complete solution.
https://acrobat.adobe.com/us/en/acrobat/acrobat-pro.html

 

Nancy O'Shea— Product User, Community Expert & Moderator
    John T Smith
    John T Smith
    Adobe Expert
    October 11, 2020

    What new computer... Mac or Windows?

     

    If Mac with Catalina that old program absolutely will not run

     

    Two ideas that MAY work to install and/or run old programs in Windows 10
    -RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window
    -and/or select Run as Administrator to assign FULL Windows permissions
    -also https://helpx.adobe.com/x-productkb/global/create-local-administrator-account-windows.html

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