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New Participant
February 20, 2024
Question

Remove AI Assistant Button from Acrobat

  • February 20, 2024
  • 8 replies
  • 6841 views

Hello. Adobe, like Microsoft, is now force feeding AI to user even thought they don't want it. AI Assistant is not enable but how do we remove the button. We will NEVER use AI.

 

Any help would be appreciated.

8 replies

Participating Frequently
July 2, 2025

I'd also like to know if the AI Assistant is sending my data even if I have the preferences off. I don't want the content of my documents shared with machines. Does anyone know?

Community Manager
July 14, 2025

 

Hi @edie_9775,

 

Thanks for raising this important question. You’re not alone in wanting clarity about how your document data is handled.

 

To confirm:

No, the AI Assistant does not send or process the contents of your documents unless you explicitly interact with it.
If you’ve turned off the AI Assistant in preferences, your content stays completely local and is not shared with Adobe services or external systems.

 

For more details, you can refer to Adobe’s official data handling documentation here: Adobe Acrobat AI Assistant – Data Usage and Handling

 

If you’d like to double-check your setting, go to: Edit > Preferences > Generative AI and ensure the option is disabled.

 

Let us know if you have further questions. We’re happy to help ensure your data remains secure and private.



Best regards,
Tariq | Adobe Community Team

New Participant
July 17, 2024

Follow the steps here: https://www.reddit.com/r/sysadmin/comments/1avpv2x/adobe_acrobat_generative_ai_how_to_permanently/

 

No more AI popup, no more AI button, hurray! (Note: I'm not the person who originally wrote the article, just very happy I found it)

Known Participant
September 16, 2024

Any solutions for iOS users?

Participating Frequently
June 26, 2024

I am also looking for a way to remove the AI Assistant button. Infuriating and it's now interrupted my workflow as it keeps popping up trying to - "help"?? Idiotic move by Adobe to force this on users. 

New Participant
June 12, 2024

I'm in the same boat.  I have it turned off but the button still blocks valuable iPhone real estate and is incredibly annoying.  Who overlays a bright purple button over the text of a work doc?  Ridiculous. 

New Participant
June 10, 2024

Y E S!!!

 

I cannot stand it.  All it does is mess with my pdf. 

Meenakshi Negi
Community Manager
Community Manager
April 24, 2024

Hi Michael35136960qtlr,

 

Thank you for reaching out, and sorry to hear about your experience.

 

If you wish to remove the AI assistant feature, refer to the information provided in the following help document: https://helpx.adobe.com/acrobat/using/disable-generative-ai.html

 

Thanks,

Meenakshi

 

 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

Participating Frequently
April 25, 2024

Meenakshi,

 

That doesn't do anything but disable some of the AI features.  It does NOT remove the botton from the tool bar.  It does NOT prevent the AI tool from displaying popup windows when opening Adobe.  Why dont you understand this is an annoying feature and, as an Adobe employee, work on a way that the AI feature can be fully disabled at the users discresion?  

New Participant
April 24, 2024

I really must agree. These Adobe engineers have engineered  idiocy that is always in the way in Acrobat and I can't get rid of it. Acrobat? Yes, you have to do acrobatics to use it! Damn

Participating Frequently
March 11, 2024

I'm sorry for not having a solution but I wanted to include my aggreement that the AI Assistant button, notification, and prompts need to an option to hide all that crap.  Stuff pops up when the applicaiton openes and its just Adobe developers being the dumbest people on earth, this is tool not helpful.  I don't understand why the developers can't work on the overall function of the application, like a way to hide the dumb floating tool bar that used to be out of the way and worked.

New Participant
July 17, 2024

Jumping on the top comment to give a link to the actual solution (as opposed to the not-correct "correct" answer): https://www.reddit.com/r/sysadmin/comments/1avpv2x/adobe_acrobat_generative_ai_how_to_permanently/

Known Participant
September 15, 2024

Any way to do this for iPad?