Skip to main content
APenNameAndThatA
APenNameAndThatA
Participating Frequently
May 5, 2023
Question

Report code 2007, of the Appearance Integrity Report, from electronic signature.

  • May 5, 2023
  • 1 reply
  • 7668 views

Hi

When I try to sign documents by visibly certifying them, I get a warning box called "Appearnace Integrity Report" and it says that the "Report code" is "2007" and the "Description" is "Page content may silently change." I wrote a word document from a template, sent it to the person who proof reads what I write, got it back, changed it a bit, and converted it to a PDF. The document was never a form, and no, I don't want to send it to Adobe so they can see what went wrong. What to do? Thanks. 

    This topic has been closed for replies.

    1 reply

    Amal.
    Community Manager
    Amal.Community Manager
    Community Manager
    May 5, 2023

    Hi @APenNameAndThatA 

     

    Hope you are doing well and Thanks for reaching out.

     

    Please go through the correct answer marked in the similar discussion https://answers.acrobatusers.com/APPEARANCE-INTEGRITY-REPORT-q204358.aspx and see if that helps.

     

    Regards

    Amal

    APenNameAndThatA
    APenNameAndThatAAuthor
    Participating Frequently
    May 5, 2023
    Thank you for your effort. Unfortunately, that answer does not help as my document was never a form.
    Amal.
    Community Manager
    Amal.Community Manager
    Community Manager
    May 12, 2023

    Hi there

     

    Sorry to keep you waiting.

     

    The Appearance Integrity Report analyzes the document and finds any items or features that could possibly alter the document without the user knowing. If you see any error codes it means that it is not guaranteed the user signed what they viewed.

    One requirement (in some countries, by law) with digital signatures is that the signer signs what they see, and only what they see (this is the integrity of appearance). Many PDF features (such as Dynamic XFA forms, JavaScript, non-embedded fonts, etc…) can alter the appearance of a PDF document at any time, and that’s why the integrity of appearance is NOT ensured with any PDF that has any feature that could modify the document. The Appearance Integrity Report flags these to because in many cases they could not be considered legal as the user could have signed something they couldn’t see.

     

    The error 2007 described that the document author has enabled image interpolation. Which is not allowed.

     

    Hope this information will help.

     

    Regards

    Amal

     

     

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices