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right click convert to PDF in windows 10

Forum|Forum|8 years ago
November 13, 2017
7 replies
89012 views

In Windows 10 Explorer, when I right click on my word file to convert to PDF, there is no response.

Create PDFs

Correct answer DaveAtMacEwan2275033

For the record, this is what worked to fix things for me. How you guys at Adobe don't know this after YEARS of this problem coming up in so many versions of the software is quite a mystery. This resolved both my Right Click to Convert issue as well as the Unable to find resource files error. Maybe pass this along to your engineers so they can fix the problem properly during the install process.

Rachel, I don't know if this will fix the issue you're having but it woul dbe interesting to know. Thank you.

Manually install the PDF Printer

Click Start > Control Panel > Devices and Printers
Select Add a printer
Select Add a local printer
Check Use an existing port and select Documents\*.pdf (Adobe PDF) from the drop down. Click Next
Click the Have Disk… button
Click the Browse…button
Navigate to C:\Program Files (x86)\Adobe\Acrobat XX\Acrobat\Xtras\AdobePDF
Select AdobePDF.inf from the list, click Open and then click the OK button
You will see many Adobe PDF Converters in the list, however count six down from the top and click Next (you may need to try this numerous times to find the correct Converter from the list that works with your version of Windows)
Name your printer Adobe PDF
Follow the rest of the prompts and your PDF printer should now be installed correctly

If you are later prompted for the ADPDF9.PPD file, it can be found in the C:\Program Files\Adobe\Acrobat XX\Acrobat\Xtras\AdobePDF\<OS version> folders.

I

Icecandy19

New Participant

Hi, Techsupport here who encountered this issue. I have tried every troubleshoot on the internet and none worked. It was working on OpenDocument Text (.odt) format while it doesn't on Microsoft Word Document (.docx). Until I tested installing Microsoft Word (or Office 360) since the user doesn't have one, doesn't matter if it's a free trial or not. After, go to Adobe, Menu > Help > Repair Installation. You should have the "Microsoft Print to PDF" or the Outlook one in your list of printers. Hoping that helps.

T

Taylor284499509wsl

New Participant

I have recently lost the option to convert to PDF or combine as PDF when right-clicking in Windows 10. I have two laptops. On one, I removed the Acrobat software, restarted my machine, reinstalled, and voila. It worked. I did the exact same thing on my other laptop to no avail. SAME STEPS, different results. Might that help someone think about options of why it disappeared in the first place? I used that option so very often, and without it, everything takes so much longer. Thanks!

K

Kyle22450716o5yd

New Participant

DEC 2021 no fix for this. I have spent over 7 hours during three sesssions attempting to repair this. I started with Dell, them Microsoft. then Adobe help chat to regoister the product to the individual user. Each of those sessions were between 1-2 hours. I manually created the pdf maker as discussed in this article.

still when RT clicking from the desktop it gets the same error (see attached WORD doc)

Unable to find “Adobe PDF” Printer or "Acrobat Distiller” printer.

Do you want to run the installer in repair mode?

Saying yes or no does nothing.

To be clear, I have resolved the issue inside of WORD or EXCEL files, save as pdf works, convert to pdf works. The error I am describing is only using file explorer or desktop placed WORD/EXCEL files|Right clicking, selecting convert to PDF.

Acrobat_2017_STD_error_1.docx

S

Sarah22536564c72b

New Participant

Yes I am having the same issue ugh

C

Carson_Newby

New Participant

Me as well. Great instructions but "Documents\*.pdf (Adobe PDF)" is not in my Existing Port drop-down menu...

AnandSri

Community Manager

Hello Rachel,

I have sent you a private message with more troubleshooting steps, please check your email inbox.

- Anand Sri.

D

DaveAtMacEwan2275033Correct answer

Inspiring

For the record, this is what worked to fix things for me. How you guys at Adobe don't know this after YEARS of this problem coming up in so many versions of the software is quite a mystery. This resolved both my Right Click to Convert issue as well as the Unable to find resource files error. Maybe pass this along to your engineers so they can fix the problem properly during the install process.

Rachel, I don't know if this will fix the issue you're having but it woul dbe interesting to know. Thank you.

Manually install the PDF Printer

Click Start > Control Panel > Devices and Printers
Select Add a printer
Select Add a local printer
Check Use an existing port and select Documents\*.pdf (Adobe PDF) from the drop down. Click Next
Click the Have Disk… button
Click the Browse…button
Navigate to C:\Program Files (x86)\Adobe\Acrobat XX\Acrobat\Xtras\AdobePDF
Select AdobePDF.inf from the list, click Open and then click the OK button
You will see many Adobe PDF Converters in the list, however count six down from the top and click Next (you may need to try this numerous times to find the correct Converter from the list that works with your version of Windows)
Name your printer Adobe PDF
Follow the rest of the prompts and your PDF printer should now be installed correctly

If you are later prompted for the ADPDF9.PPD file, it can be found in the C:\Program Files\Adobe\Acrobat XX\Acrobat\Xtras\AdobePDF\<OS version> folders.

AnandSri

Community Manager

Hello DavidJWilson415

Thank you so much for sharing the workaround , the steps you mentioned is for adding AdobePDF printer manually, and it also helps in the issue where you are not getting the options to convert to PDF.

Thanks again.

- Anand Sri.

D

DaveAtMacEwan2275033

Inspiring

I have a similar problem and this issue seems to go back to Acrobat 9 and Office 2007, judging from Google searches.

For me, when I click the Convert to PDF in the Context Sensitive menu, I get a "Create Adobe PDF" dialog box that states Unable to find "Adobe PDF" Printer or "Acrobat Distiller" Printer. Do you want to run the installer in repair mode?

Running a repair of Acrobat or Office does not fix the problem. I'm not sure if a solution to my problem will fix Rachel's issue or if a fix to her problem will fix mine.

This may not be a feature many people use, but those use it rely on it heavily to save them time.

Of the three computers I've checked today they all have the same problem. Since this has been going on for nearly 10 years apparently, I would think there would be a solution readily available.

Since you'll ask, we're running Windows 10 Enterprise 1703, MS Office 2016 through Office 365, and Acrobat DC, specifically version 17.009.20058.37826 according to the About window.

G

gkaiseril

Inspiring

What version of Acrobat do you have?

Adobe product operating system compatibility

Adobe Software Windows 10 Compatibility

http://www.adobe.com/support/OScompatibility.html