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jasonswizley
New Participant
February 11, 2020
Question

SAVE Brings up SAVE AS Dialog

  • February 11, 2020
  • 3 replies
  • 2732 views

Hello.

 

I'm using Acrobat X Version 10.0.0 on Windows 7. Whenever I try to save a PDF that I've edited, often removing metadata, I hit CTRL+S, or go to File > Save and the "Save As" dialog box comes up. The same dialog box that would come up if I had hit SHIFT+CTRL+S or clicked "Save As."

 

Sometimes the Save function works as it should, like if I were to remove pages from a PDF then hit Save, it just saves, no dialog box.

 

It's an awful slowdown some days when I have a lot of files to get through. I would just like to save to the file that I've opened, is there a way to do that? I saw something elsewhere that said to disable "Enhanced Security," but that didn't work.

 

Any help greatly appreciated!

This topic has been closed for replies.

3 replies

JR Boulay
JR Boulay
Community Expert
February 12, 2020

Acrobat 10.0.0 is stuffed with bugs, you should update to the latest version available: 10.1.16

(Help menu : Check updates)

Acrobate du PDF, InDesigner et Photoshopographe
J
jasonswizleyAuthor
New Participant
February 12, 2020

Hello. Thanks, everyone, for the replies.

 

I just tried the same thing on a friend's computer, he's running Acrobat Pro DC Version 2015 and the exact same thing happened.

 

I opened a PDF file, no security on the file, and removed the metadata in the file using "Remove Hidden Information." When that was done, I hit CTRL+S and the "Save As PDF" dialog box came up. I also tried going to File > Save and the same thing happened. It's the exact same dialog box that comes up if I go to File > Save As.

 

Can someone else try what I'm doing and report the results? Thanks so much!

ls_rbls
ls_rbls
Community Expert
February 12, 2020

Can you confirm if this is happening with one particular PDF or every PDF file that are opened in these computers with different versions of Acrobat?

Lukas Engqvist
Lukas Engqvist
Community Expert
February 12, 2020

I think that happens if the document is read only, or there is some other reason it will not simply save the file. So it depends on the security and read/write policies (Operating system file privilege) of the original and the kind of edit you do if you can simply save or need to save as.

ls_rbls
ls_rbls
Community Expert
February 11, 2020

Hi,

 

Both of your operating system and Adobe Acrobat product versions are no longer supported.

 

If your programs weren't acting out before, can you tell if this problem began after an update was applied to other programs that interact with Acrobat?

    J
    jasonswizleyAuthor
    New Participant
    February 11, 2020

    Hello. Thanks for the reply.

     

    As far as I can remember, Acrobat has always done that. 

    ls_rbls
    ls_rbls
    Community Expert
    February 12, 2020

    Have you checked if changing the keyboard layout and test it in windows would help in any way?

     

    Maybe updating the keyboard driver? or switch and try with  another keyboard.

     

    Also, when you use SHIFT+CTRL+S with another application does it behaves in the same way or is this just with the Acrobat application?

     

    See the following guidance: https://nutsandboltsspeedtraining.com/powerpoint-tutorials/keyboard-shortcuts-not-working/  and specifically rule out if this issue is not related to a program troll.

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