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mrtunes
mrtunes
Known Participant
April 30, 2020
Answered

Scan from Brother 2750dw - Set Color Mode

  • April 30, 2020
  • 2 replies
  • 3225 views

I am unable to scan into Adobe Acrobat Version 2020 with this multifunction unit. The error is involving the incorrect colour mode. It's not clear how to set the colour mode on the device either.  It does scan into Apple Preview no problem though. What are some tricks I can look into trying out to get the colour mode to match? 

    Correct answer gary_sc

    I'm going to give you a bit of different advice and I've been using Acrobat since version 3 and I've been using Macs since 1985 and I've been scanning since 1986. Please, for the love of whatever, do not bother to scan via Acrobat. The reason is that a bunch of years ago, Apple stopped letting people have access to any application via a plugin called Twain. This was done for security reasons. 

     

    To let people get around this and still be able to scan into Acrobat, Photoshop, Preview, etc. you HAVE to use Apple's "Image Capture." That has to be the worst scanning software I've ever dealt with, period. 

     

    What I strongly suggest is that you use either the software that came with your scanner (free) or get ViewScan, good software and not expensive, or SilverFast, great software but expensive. 

     

    The new process that I recommend (and I've been doing for many many years) is to scan into a folder (where ever you want on your computer), and then take the TIF files to bring into Acrobat, Photoshop, whatever. Do not scan into JPGs, why start with a lossy format?

     

    Last bit of comment: a full page TIF document is about 20 MB. Do not be concerned about that. After it's processed into a PDF, it will be about 40-60 KB. Also, if you scan a multi-page document and drag all of the pages onto the Acrobat icon in the Doc, Acrobat will ask you if you want the to be one or individual documents and will also do auto OCR as well. Very slick, very efficient.

     

    Lastly lastly, this is from a blog I wrote for Adobe (you do have to be logged into your Adobe account to have access).

    Scanning Clean, Searchable PDFs

    https://forums.adobe.com/community/creativepipeline/blog/2018/01/22/scanning-clean-search-able-pdfs

    2 replies

    gary_sc
    Community Expert
    gary_scCommunity ExpertCorrect answer
    Community Expert
    April 30, 2020

    I'm going to give you a bit of different advice and I've been using Acrobat since version 3 and I've been using Macs since 1985 and I've been scanning since 1986. Please, for the love of whatever, do not bother to scan via Acrobat. The reason is that a bunch of years ago, Apple stopped letting people have access to any application via a plugin called Twain. This was done for security reasons. 

     

    To let people get around this and still be able to scan into Acrobat, Photoshop, Preview, etc. you HAVE to use Apple's "Image Capture." That has to be the worst scanning software I've ever dealt with, period. 

     

    What I strongly suggest is that you use either the software that came with your scanner (free) or get ViewScan, good software and not expensive, or SilverFast, great software but expensive. 

     

    The new process that I recommend (and I've been doing for many many years) is to scan into a folder (where ever you want on your computer), and then take the TIF files to bring into Acrobat, Photoshop, whatever. Do not scan into JPGs, why start with a lossy format?

     

    Last bit of comment: a full page TIF document is about 20 MB. Do not be concerned about that. After it's processed into a PDF, it will be about 40-60 KB. Also, if you scan a multi-page document and drag all of the pages onto the Acrobat icon in the Doc, Acrobat will ask you if you want the to be one or individual documents and will also do auto OCR as well. Very slick, very efficient.

     

    Lastly lastly, this is from a blog I wrote for Adobe (you do have to be logged into your Adobe account to have access).

    Scanning Clean, Searchable PDFs

    https://forums.adobe.com/community/creativepipeline/blog/2018/01/22/scanning-clean-search-able-pdfs

      mrtunes
      mrtunesAuthor
      Known Participant
      May 8, 2020

      Thanks this strategy makes sense to me. I thought scanning into Acrobat would save headaches by making the PDF in one place but if I can just accept that I will have trouble I will save the headaches in the long run. 

      gary_sc
      Community Expert
      gary_scCommunity Expert
      Community Expert
      May 8, 2020

      It will do better than headache avoidance, it will give you good quality scans.

       

      You'll need to be logged into your Adobe account to see this but please check out this blog I wrote for Adobe some time back. It will give you some pointers on document scanning:

       

      Scanning Clean, Searchable PDFs

      https://forums.adobe.com/community/creativepipeline/blog/2018/01/22/scanning-clean-search-able-pdfs

      ls_rbls
      Community Expert
      ls_rblsCommunity Expert
      Community Expert
      April 30, 2020

      Hi,

       

      What I have recommended to other users before is to grab the most current printer drivers, the firmware driver, the full installation software , and the scanning software from the printing device manufacturer's website.

       

      Then  perform a manual update of both your OS and the printer software following the recommended guidance from the vendor.

       

      Do not allow  the OS to do an unattended automatic update. Sometimes this option installs in your computer its own sets of generic software.

       

      Here is Brother's recommended troubleshooting tips: 

       

       

       

       

      The reason why is because it seems like there is a similarity between TWAIN plugin for scanning versus WIA,  yet a  big difference in the type of support that both MS Windows and macOS may require.

       

      So the first resommendation is to update to make sure that is out of the way. Then configure what you need at the printer driver level, not directly from the Adobe Acrobat application.

       

      See this  Adobe Helpx guidance:

       

       

       

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