Screen cannot be displayed completed.

[catherinek77709282]

Dear sir,

the screen cannot be displayed completed. 

I have checked with your staff  in HK, it cannot be solved.

Please help to find the solution.

Regards, 

Catherine Kwok

HK 

[Gabriella25409919qg9d]

Add custom Environmental Variable value

Windows scale settings affect the overall Windows screen display. You can add an Environmental Variable value to control only settings for InDesign CC 2014 and Illustrator CC 2014—the overall Windows display will not be affected.

1. Right-click the computer on your desktop and choose Properties.
2. In the System window, click Advanced System Settings in the left pane.
3. In the System Properties window, select the Advanced tab and click Environment Variables.
4. Click New in the System Variables section. You can also set it in the User Variables section, if you want to keep the change limited to the currently logged-in user.
5. In the New System Variable dialog box, enter UI_SCALE_FACTOR in the Variable name field.
6. Enter 1 in the Variable value field.
7. Click OK.