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Hope you are doing well and sorry for the trouble. As described Adobe Acrobat Pro DC 2021.001.20145 hangs at 72% when sending for signatures and you have already tried repair, updates, uninstall and reinstall with no success.
Please try to logout of the Adobe Acrobat Pro DC application, reboot the computer once and relogin and check if that helps.
Also, please try to send the documents for signature online using the link: https://documentcloud.adobe.com/link/home/ and see if that works for you.
This fix does not work. I am having the same issue with the upload stalling at 72%. Any suggestions?
I do not have the request signature option from the link you supplied: https://documentcloud.adobe.com/link/home/ . I do not want to send a signed document, I would like to send a document to be signed by someone else.
Kindly provide step by step instructions on how to resolve this issue.
Thanks in advance
Hope you are doing well.
To send a document for signature, you can use the "Request Signature" option on Document Cloud web or from/within Adobe Acrobat DC desktop application.
Here are the exact steps for how you can initiate the Request from-
1- Acrobat DC desktop app: Signature https://helpx.adobe.com/acrobat/using/send-for-signature.html
2- Document Cloud web : https://helpx.adobe.com/document-cloud/help/send-for-signature.html
If you do not get the option to send the document for signature, then please share the screenshot of the available options for you.
I am having the same issue. Frustrating.
This is an on going inssue and we are just getting workarounds that don't work. Can we get a fix please?
I am having this same issue. When I try the online workaround, I get the error code "Unable to process requset - Please contact customer support for help"
I am facing same issue. Any solution?
I am having these issues. I Called support and they fixed it, it worked for 24 hours then stopped working again. Still hangs at 72%