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Participant
July 27, 2022
Answered

Setting font size to view stream in internal PDF structure

  • July 27, 2022
  • 2 replies
  • 2057 views

Hi,

I used to be able to view the PDF stream from the internal PDF structure dialog. 

The dialog and the view are still open, but now the font is so small, making it impossible to read the data. 
Probably related to something I did and now I do not know how to fix it back. 

I tried to uninstall and install adobe, but it did not help. 

How can I fix this? 

Thanks. 

This topic has been closed for replies.
Correct answer David Cardillo, PRH

Update: our users who began experiencing this after an update to the '23 version are back to seeing normal behavior after downgrading to the '21 version.

 

A support case has been opened with Adobe.

2 replies

Inspiring
June 28, 2023

Hi, chiming in to say we're experiencing this issue as well.

 

On a Mac. 
Adobe Acrobat Pro
Continuous Release | Version 2023.001.20143
Architecture: x86_64
Processor: Intel
Build: 23.1.20143.0
AGM: 7.0.4
CoolType: 8.2.1
JP2K: 4.0.0.52671

 

Several of our users were _not_ experiencing this issue until upgrading just last week.

 

In case file uploads don't work:

https://app.screencast.com/i8nDDd0voMVaQ

https://app.screencast.com/BVa0dAj3qALii

https://app.screencast.com/xg3xOyaue4lTC

 

David Cardillo, PRHCorrect answer
Inspiring
June 29, 2023

Update: our users who began experiencing this after an update to the '23 version are back to seeing normal behavior after downgrading to the '21 version.

 

A support case has been opened with Adobe.

Bernd Alheit
Community Expert
Community Expert
July 27, 2022

What app does you use?

Participant
August 2, 2022

Hi!, Adobe Acrobat Pro DC (22.001.20169), using on MAC. Thanks!

Bernd Alheit
Community Expert
Community Expert
August 2, 2022

May be a Mac issue.