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camelbreath
Inspiring
October 7, 2018
Answered

Setting up email in new acrobat

  • October 7, 2018
  • 2 replies
  • 2814 views

Windows 10 / 64 bit

In previous versions, in edit>preferences, one selected the default email client and that was it. In the new version, you select the default and the email icon is still grayed out. What is the procedure in Acrobat 2019 to set up email where once a pdf is created, you click the envelope and that's all that's necessary. Looks like Adobe has taken something simple and easy has complicated it.

Thanks to those who know more than me,

Joe

This topic has been closed for replies.

2 replies

try67
try67
Community Expert
October 8, 2018

I've just created a free tool that brings back the command to send the file with a single click...

You can find it here: Custom-made Adobe Scripts: Acrobat / Reader 2019 - Quick File Send Button (FREE)

    Document Geek
    Document GeekCorrect answer
    Community Expert
    October 7, 2018

    Others are having similar complaint. Pleas let Adobe know on the Acrobat User Voice page:

    Mail feature lost – Share your feedback on Acrobat DC

    These updates are awful, sending email is now even much more annoying. Why can't we have a simple mail as attachment but…

    Can't share or email. Buttons grey out after clicking – Share your feedback on Acrobat DC

    C
    camelbreathAuthor
    Inspiring
    October 7, 2018

    For reasons unbeknownst to me, The feature started to work. It's almost as if the software read my mind. I did go to the default program selection in Windows and re-select Thunderbird, my email program. I hope others have the same luck.

    Thanks,

    Joe

    C
    camelbreathAuthor
    Inspiring
    October 8, 2018

    When you get a non-greyed out envelope and click on it, a dialog box appears at the right of the page. Click on "send as an attachment" and then "continue" and Acrobat will open a blank email with the file attached. Looks like Adobe decided the old way was too simple and easy — so they added more steps to make it as cumbersome as sending an email out of a Microsoft Office program.

    Thanks,

    Joe

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