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Participant
February 28, 2024
Question

Setup has detected that you already have a more functional product installed. WTF?!

  • February 28, 2024
  • 1 reply
  • 1562 views

I am trying to deploy (via Intune, but I think this is irrelevant) Adobe Acrobat Pro to a machine that has Reader already installed. I have a created an MST file where I specifically have checked the boxes for "Remove previous version of Acrobat" and "Remove all versions of Reader" and yet when I try to install with this transform applied, the install fails with "Product: Adobe Acrobat DC (64-bit) -- Setup has detected that you already have a more functional product installed. Setup will now terminate." Like the subject line states, WTF?!

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1 reply

Participant
April 26, 2024

Hey Rob, did you manage to sort this out? I have the same problem!

Legend
June 10, 2024

Hi @STUART36951714uh35 ,

 

Can you share the screenshots of the error that you are receiving?